Scout & NimbleReviews of scoutandnimble.com

This site was very responsive and easy to work with.

Scout and Nimble did an excellent job of shipping me the product in a reasonable time. The product itself is not great. I ordered a sturdy table top easel for a piece of art. The easel does not open far enough to support the art without tipping over. I have to prop up the front of the easel on a book to make it work. For $130 I expected better.

Some of the best customer service I have ever experienced!

You sold me a bed, Then I received an email that my item was no longer available. After my review I received a call from a very nice gentleman trying to help me find another bed that would fit our needs. Very considerate young man. Thank you.

In May of 2019 I ordered a metal bookshelf. It arrived damaged and was sent back. Weeks went by without any contact from customer service. They finally shipped another unit, which also arrived damaged. It was also returned. Weeks went by again with no communication from the company. I had to continually call them to get updates. A third unit was shipped and arrived damaged again. I decided to keep it this time as the company said they would send someone out to repair it. On September 9, 2019 I received an email telling me they were working on the repair. A few weeks later, I received a can of spray paint in the mail from Scout & Nimble. I assume this was their way of repairing the bookshelf. I never heard from them again. This is not how you treat a customer. UPDATE: December 3, 2019 - After my initial review, I received the comment attached to my review from Scout & Nimble on November 15th stating someone would contact me for the repairs. Now, nearly 3 weeks later, still no call, email or offer to make this right. At the very least, this product should be discounted due to the damage, but the company has not even suggested a discount for the damaged goods.

Very unhappy with the ability to order an item that really was not in stock. This is not the only site that I ordered a specific item and within 24 hours the site comes back with it is no longer available, This is very frustrating from a customer perspective.

Linda was awesome! Will order from this company again.

Such a fast response and very detailed information.