Scout & Nimble Reviews | Read Customer Reviews of scoutandnimble.com

Scout & Nimble Reviews | Read Customer Reviews of scoutandnimble.com

Scout & Nimble reviews

639 approved reviews, newest moderated first

customer
Oct 31, 2019
I have not heard anything about my…
I have not heard anything about my order for over 2 weeks.
Response from Scout & NimbleOct 31, 2019
Hello, Marianne, I apologize for any inconvenience. We are showing that a shipping confirmation of your freight order was sent out to you on the 25th. There is a chance that it may have landed in your junk mailbox. We have just resent it to you again now though. We are going to call you today with an update from the carrier on an ETA as well. As outlined in the shipping confirmation email, once the item reaches your area, you will receive a phone call to schedule the delivery of your order. Please feel free to email or call our support team at [email protected] with any additional questions or concerns. Again, we are sorry for any inconvenience on the missing shipment confirmation email not reaching your inbox.
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customer
Oct 30, 2019
Poor customer service
Poor customer service. Would not buy from them again.
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Christina K.
Oct 24, 2019
Excellent Experience!
Excellent service and experience! Scout and Nimble went above and beyond what any other company would have done to ensure my satisfaction!! It is so nice to do business with a company that treats you like such a valued customer!
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Dan
Oct 22, 2019
Can't find my month old paid for order
So far, ordered a $1,500 piece of furniture over a month ago, and no one can tell me where it is, or when we will get it. Their answering service can only look it up online. They were able to give me a UPS tracking number, which I checked while on the phone with them, and UPS didn't recognize. We have been e-mailing and phoning for weeks, and haven't got anywhere. I can't even review the quality of the product because we don't have it.
Response from Scout & NimbleOct 22, 2019
Hello Dan, I am so sorry to hear that there appears an issue with the freight delivery of your order. I'd be happy to assist you with locating it with the freight carrier. When you have a free minute do you mind emailing your order number to [email protected] so that we can track it and find out what is going on with it? Thanks! Jennifer
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Patty
Oct 16, 2019
I love shopping at Scout & Nimble!
I love shopping at Scout & Nimble. They have interesting pieces at great prices and you can't beat the friendly customer service! They always respond immediately with a "smile".
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Megan J.
Sep 5, 2019
We have several items from Scout &…
We have several items from Scout & Nimble and love them all! Great quality and excellent customer service!
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Kim
Aug 30, 2019
Scout & Nimble have great design sense…
Scout & Nimble have great design sense AND great customer follow-up. When our coffee table arrived damaged in shipping, Scout & Nimble ordered a new one and got it replaced as soon as possible, even though the damage was not the fault of Scout & Nimble. We LOVE working with them. Our space not only looks great, it was an easy process from start to finish.
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karen H.
Aug 26, 2019
First purchase, very pleased!
This purchase was our first with Scout & Nimble. We ordered a bed frame for our new home. After checking several sites for the bed, we found S&N had the best price and shipping. The item arrived when expected and was packaged well to protect the wood. Easy to assemble. We are very pleased with our purchase and our experience with S&N.
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