Laura W.
DO NOT DO IT
DO NOT DO IT. Purchased a coffee table from the website in November that was on backorder and said expected delivery in January. It is now the end of February and the table has STILL NOT SHIPPED. The table is already paid for and they can't even give us an expected date. Every week I contact them and am given the same answer "we're expecting it to ship the end of next week". What a bunch of garbage. I will NEVER EVER buy from Scout and Nimble again. The whole process has been a complete nightmare. Do yourself a favor and shop elsewhere. UPDATE: to follow up on the below comment, I was indeed given a tracking number and was told the table would be shipping out some time last week and should expect about 2 weeks to get to the fulfillment center and to check on the website for its status. Once it reaches the center... they will inspect the table and then call to schedule a delivery (no timing was given). When I logged in as instructed to track... it didn't work. I went back to scout and nimble and was told their tracking doesn't work.
Response from Scout & NimbleMar 2, 2020
Hello Laura, I am sorry to see that you have had such a negative experience. With items that are on backorder, our manufactures do their best to calculate estimated availability dates. In your case however, the item was pushed back a couple of weeks. I certainly understand how it can seem like it's been longer than that given that you purchased the item back on Nov 30th. I have looked into your order for you and here are the notes that I have found. When the order was placed, the item was estimated to be back in stock in late January and ship out in early Feb. That date was pushed back by the manufacturer to Feb 15th. I do see that there had been some communication with you regarding that status with our support team. I also see the most recent update that was sent to you states that the item had come back in stock last week and that it had been released to the freight carrier this week and is shipping out on Friday the 28th. You will be receiving a shipping notification email once the carrier has released it to us. I can however provide you the freight information for you now so that you know what's going to be sent to you. The furniture freight carrier that it has been released to is Shelba D Johnson Trucking and the tracing number on the order is 60817898. Again, I am truly sorry for the delay on the item coming back in stock. UPDATE: Your order shipped out on Friday, Feb 28th. We have sent out a shipping confirmation email with the freight carriers information. Furniture freight carriers do not provide exact delivery dates, as all of their delivery dates are estimated. The link to the carriers tracking system is in the confirmation email, but you can also find it here: http://www.sdjtrucking.com/customer-tools/express-tracking.aspx. Once you are in their system you will enter the tracing number that was previously provided, 60817898, into the Shipper Acknowledgement # field. That will then bring up the shippers tracking page that you are looking for.