AS
Top notch customer care
Customer service was stellar from start (before ordering) to finish (order arrived damaged but a swift resolution was reached). A rare gem among online retailers.

Scout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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AS
Customer service was stellar from start (before ordering) to finish (order arrived damaged but a swift resolution was reached). A rare gem among online retailers.
BL
Scout and Nimble has been fantastic. Diana has helped pull together dining room chair set over the course of many months. She sent me fabrics to test and helped me get the best price when I was ready to buy. She also helped me order 2 extra ones when the chairs we chose were about to be discontinued. Will continue to come here for my home shopping needs!
Scott
Fantastic, caring customer service! They take the time to understand your circumstance and provide options that clearly show they care about the customer. I will absolutely continue to buy from S&N as I enjoy the curated taste level of the products and have the confidence they will do everything possible within reason to deliver the best experience. Thank You
Rachel
Diana was so helpful in correcting a wrong shipment and made the process easy for me!
Janet S.
This company is amazing! Diana, my customer service agent, went above and beyond to help me get this little end table that I’ve been wanting for two months. I have a very small space for the table and it also needs to look good with my marble coffee table. It’s hard to judge something online but she worked it out so that if if doesn’t fit or look good I would be able to return it. I almost didn’t buy it for these reasons but she worked it out for me. Hopefully it will work out great and I won’t have to return it but you never know. Please give this company a try and if you have any questions make sure to ask. I am very glad I did and thank you again Diana.
Tami E.
It would be nice to have a shipping date 😊 And, one of my items was marked placed. The other item was not. It would be helpful to have an explanation. Thanks
Response from Scout & NimbleFeb 9, 2022
Hi Tami – I'm so sorry to hear that some of the information on your order dashboard is unclear. A member of our team will contact you directly to get the specifics so that we can clear that up for you!
Melany H.
Excellent service! I was kept up to date the entire process. Diana was professional and responsive! I couldn’t ask for better service.
Caroline
I ordered a piece of art and it was damaged. When I followed up to ask customer service about it Haley could not have been more helpful. She was quick to respond and found a solution to help us immediately. We will absolutely use this company moving forward and are so thankful for the awesome customer service! It’s really hard to find that when ordering online.