Scout & NimbleReviews of scoutandnimble.com

I am speechless (well almost) at the level of customer service I received after a recent order snafu, which honestly wasn’t their fault, but they still remedied the situation beyond what I was expecting. Diana really advocated for me as a customer to their supplier to make an exception for some damages that they really could have said “not my problem!” about. I believe the damage may have occurred while packing the item (not sure, but also not S & N’a fault), but it was technically a non-refundable and non-exchangeable item. She made sure that I was taken care of and happy with their solution, which I most certainly am. I will definitely be purchasing from them again!

Ordering was very easy

The tray I bought is described as 19.69" x 19.69". In actuality it is much smaller - 15" x 15". It's a cool tray, but I was looking for something bigger.

Outstanding customer service!! We had a small issue with an item and they were wonderful with their communication and helpfulness to solve the problem. Absolutely amazing!!

S&N customer service incredible! Very kind and timely, Diana was able to offer me a solution to a shipment issue and I so very much appreciated it. You can consider me a regular customer and I highly recommend them!

Excellent response time for my concern and resolved the issue within 48 hours. Lovely customer care team!

Diana Harris was so helpful with getting a replacement nightstand (since the 1st one came broken). I appreciate her kind and timely responses!!

Even thought I did not keep this coffee table (after two damaged pieces), Diana Harris was SO helpful. She was easy to email with, quick to answer my questions, and easily resolved my issue. Diana was wonderful!