Charles SchwabReviews of schwab.com

Terrible company! So sad that a crappy company like this took over such a great product like think or swim platform and now we are stuck with them being a long term customer of think or swim

They are the worst. They blocked every payment I received or sent without being able to provide a good reason. They don't find any solutions when we call them, they just repeat the same script over and over. What are they doing with this money they hold for sometimes 10 days?

I opened an account from the UK as I was returning to the US for a job. Had the account for about a month, received and used a debit card, etc. Then made my first payroll deposit and the account was frozen. That was October 31. It is now November 18 and I can get no information whatsoever on when I'll have access to those funds. Found a local branch and provided copies of drivers license, the cashiers check I deposited and a utility bill. Their "fraud" team has had that documentation for 10 business days now and still no response whatsoever. I had to open another account with a local bank so I could pay my rent. They suspended my account for an international payment and once I provided the required documents they had it fully functional again in 10 minutes.

I am writing this message as a long-time customer of Charles Schwab to share my devastating experience and to warn you about the serious risks associated with this company. For several years, I trusted Schwab with my investments, only to have my entire portfolio – including my favorite high-growth stock – suddenly and inexplicably liquidated without any notice, explanation, or consent. The funds from these sales simply vanished, stolen by the company’s own team. This is not an isolated mistake; it is deliberate theft, an illegal scheme, and outright fraud.Charles Schwab operates like a criminal organization, arbitrarily seizing customer assets regardless of how long you’ve been with them. They even forced changes to my private account password, cutting off all access while they emptied my holdings. What they have done is a crime – robbery disguised as brokerage services. I worked tirelessly for years to build my savings, and in one ruthless act, this fraudulent company wiped it all out. No customer is safe. If you value your hard-earned money, please act immediately: withdraw your funds and move your business to a reputable, regulated platform.

I've been a Schwab customer for over 10 years, and I've overlooked the quirks. The final straw for me came this week, as they denied a request to temporarily increase my zelle limits -- causing me to be late on a payment to my daycare despite the money being in my account. Their customer service didn't even bother to follow up and tell me about the denial or offer any alternatives. They've given me no options to move my own funds. It's time to switch to another bank.

Ever since Charles Schwabthey took over the think or swim platform that platform has got slower and slower and slower, especially on mobile when TD Ameritrade had this thing it was fast and up-to-date

I used Schwab to hold my equity awards. Never liked their trading platform, always confusing to navigate. Worse, it was always an absolute pain to move money to my outside account in my home country, several times the money transfers got bounced back, with signifcant exchange rate losses that couldnt be explained by market movements alone. Since I no longer work for the company that put my equity awards into a Schwab account I am very happy to finally close my account and relationship with Schwab.

You would think it is simple to create an investor checking account with Charles Schwab. Well, it isn't. I called in advance to determine if I needed to take any action before applying and the banking division representative said I needed to unfreeze all three credit bureaus. I did that. However, the banking division kept saying they could not get my credit reports but I knew for a fact they were open. This went on for a few days. Finally, I spoke to someone in the verification department who said the banking division was wrong. It turns out that they really did not want credit bureau reports, what the really needed was ChexSystems reports. I was trying to fund my brokerage account by doing mobile deposits, and suddenly my mobile deposits were denied. The message on the phone app was that my account was no longer eligible for mobile deposits. I have never had any trouble opening accounts at any financial institution before and this has been nothing but frustration. My checking account is still not open and my brokerage appears to be unusable. Pathetic.