Charles SchwabReviews of schwab.com

My limited experience with Schwab representatives is that they are pompous, condescending & unhelpful. Do not recommend.

Charles Schwab has the best customer service, anywhere. I have been a Charles Schwab customer for over 30 years. I've found no company of any type that offers better customer service. When I call I can get promptly connected to a highly competent human who has the tools to do what I need. Their website and app are among the best--full featured, fast, reliable. I have had minimal problems with Schwab in my 30 year experience and everyone I know personally who uses Schwab has had a similar experience.

I noticed money moved out of my Ira called Charles Schwab reported it. Someone wired $30000.00 to a bank in South Dakota that was not associated with my account. Been calling haven’t got any answers. They have not reached out to me once to explain what’s happening. Don’t even know what information to give to police cause they have it all. Terrible guardians of my money even worst customer service.

They do everything they can to hold on to what's yours. Dealing with support feels intentional, like it's designed to wear you down. Simple requests requests turn into obstacles, and nothing moves forward. It's exhausting trying to access what should have not been a struggle in the first place. My experience so far with #Stovëx #Global has been simple. When I requested a payout, it didn't take unusually long.

The negative reviews are absolutely true , Charles Schwab has a lot to fix, The returns on investments and customer support is poor . Please avoid if you can .

I have a significant account with them and I happened to run out of toner. To transfer funds into the account I need to sign a form and the signature cannot be electronic. They do not have means of taking care of this electronically because they only use DocuSign for companies. That is, if you are not a company you are not important enough for them to get the privilege to use this service. So I will need to take a trip to a public library to print the form. I bet any money that the cost of using Docusign is a lot less than the mailing of the form (which they offered to do) and which would take at least two weeks with the snow we have around here!

Schwab has too many corrected 1099 forms. Some come in so late that tax filing extensions are necessary. They just can’t get their act together on this point. Would recommend using another platform such as Vanguard, E*Trade, Fidelity, etc. Beyond that my experience with Schwab advisors is that their fees are not worth their insight. ETFs beat advisors consistently because fees wipe out so much of the gains. There’s plenty of information out there on it. “The Retirement Gamble” documentary and the book “The Simple Path To Wealth” by J L Collins are two great sources on smarter investing.

I deposited $10,000 in August of last year at the local office in Sioux Falls. I discussed current money market rates and decided that was a better option that a CD at that time. When I downloaded my 1099 this year, I noticed that the total interest was $3.36. I called then and asked why I had received no interest on my $10,000 for over a year. I was told that the local people said that I did not request a money market deposit and there was nothing they could do. That was an outright lie to cover their asses. I don’t know who ended up with my roughly $500 in interest, but I can tell you who didn't. DO NOT do business with these people. They are shady and not willing to admit an obvious mistake or even TRY to resolve the issue.