Charles SchwabReviews of schwab.com

At first the platform looked professional and showed steady profits, which encouraged me to deposit more. But when I tried to withdraw my earnings, the request stayed pending, and support kept responding with delays and additional requirements instead of processing it. I'm happy with #centuryandhundred, their words match their progress, communication stays clear, and withdrawals are handled smoothly without unnecessary delays.

I'm new to Charles Schwab, but my experience has been terrible. Here's why: 1. Communication - After I applied online for Checking and Brokerage accounts, I did not receive any confirmation of doing so. After a few days, I decided to call them, and they said the application was on hold, because they needed me to fill out the DocuSign version of the application. No one from Charles Schwab reached out to me to notify me that I needed to do this. I filled-out and submitted the DocuSign version of the application, and again, I did not hear back from Charles Schwab. 2. Inconsistency - My partner also applied for the Checking and Brokerage accounts at the same time. However his application was approved, but again, he did not receive a confirmation of any kind from Charles Schwab. 3. Zelle - We couldn't get Zelle to work. We called Charles Schwab, and they asked us to try again, later in the day. We followed their instructions, and we were still unable to use Zelle. After a few days, my partner tried to log into his account to see what's going on, only to learn that his account was LOCKED! He called Charles Schwab immediately and learned that his account was locked due to potential fraud concerns. Charles Schwab ask him to visit a physical Charles Schwab branch to present a photo ID and 2 recent utility bills. Of course this request was completely INCONVENIENT, but we had no choice. We did as requested; however, my partner's account is still LOCKED, and his funds are still FROZEN. This is UNACCEPTABLE! I am highly disappointed with our experience with Charles Schwab. You get one change to make a first impression, and Charles Schwab has failed on multiple accounts. As such, I can NOT recommend this company.

Can't give a 5 star rating. Charles Schwab charges the same commission for micro futures (2.25) per side. What I absolutely love about Charles Schwab is that everything is in one account. No having to switch money from futures to stock account.

Schwab denied me access to a Roth IRA account even after receiving a fully executed Trading and Withdrawal Authorization, so I lost $1,400.00 on two call options trades. The Schwab representative just said “there was a glitch on our system.” I will pursue formal complaints with FINRA and the SEC. Investors, beware!!

I tried to place a trade with a broker and I was in a hurry in pre-market. I proceeded to get a lecture as to why I could not place the trade on-line. I am 70 years old and already knew why, but he insisted on lecturing me instead of placing my trade. I hung up because I was so pissed off.

It's hard to describe how poor their customer service is when a company's phone disconnects you after the answering machine message giving you their hours of work. Before Covid they had great reviews, after Covid I think they forgot to rehire their employees.

I don't understand why they keep changing their rules all the time, and now they have started asking for certain fees that I wasn't inform in the beginning. They are not transparent in their service. But #Crop Mines.. has proven outstanding and pays on time without any issues.

I am a Schwab customer and have been with them 20+ years. Recently, I tried to move my children's trusts from a different corporate trustee to Schwab. We talked for 8 months. There were promises and agreements made during the discussion and later revoked. Conversations were circular leading to no result. Treatment of the customer was disrespectful. As a result, I am moving and going to Vanguard. Lower cost, better service ...