ScholarTrip Reviews | Read Customer Reviews of scholartrip.com

ScholarTrip Reviews | Read Customer Reviews of scholartrip.com

ScholarTrip reviews

193 approved reviews, newest moderated first

Nancy
Mar 20, 2024
Joselle
Joselle, the person who helped me was wonderful! She was very pleasant to work with and provided excellent communication and status updates throughout the several-day process of canceling a reservation. I have found it to be quite rare to work with a customer support person who actually does what they say they will when they say they will do it and Joselle was exceptional in this category!
Response from ScholarTripMay 30, 2024
Dear Nancy, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team, and we appreciate your support. We look forward to serving you again in the future! Best regards, Scholartrip Team
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Yong G.
Mar 19, 2024
Great service from representative…
Great service from representative Margret to help us resolve booking issues. Thank you.
Response from ScholarTripMay 30, 2024
Dear Yong, Thank you so much for your wonderful review! We are thrilled to hear that you were pleased with our service. Providing great service is our top priority, and your positive feedback means a lot to us. We look forward to serving you again soon! Best regards, Scholartrip Team
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Anna R.
Mar 11, 2024
Study Abroad Air Fair
Judy was accommodating, kind, and diligent while working with me to book my flights abroad.
Response from ScholarTripMay 30, 2024
Dear Anna, Thank you for your glowing review! We are delighted to hear that you found our team to be diligent. Ensuring thoroughness and attention to detail is a cornerstone of our service, and we're thrilled that it resonated with you. Your satisfaction is our utmost priority, and we look forward to continuing to exceed your expectations in the future. Best regards, Scholartrip Team
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Ethel V.
Mar 6, 2024
Great job, Mellan!
Mellan was a great help to cater and answer on all of our concerns. Kudos!
Response from ScholarTripMay 30, 2024
Dear Ethel, Thank you for your fantastic review! We are delighted to hear that we were able to address all your questions thoroughly. Providing clear and comprehensive answers is essential to us, and we're thrilled that you appreciated our efforts. Should you have any more questions in the future, please don't hesitate to reach out. We look forward to assisting you again soon! Best regards, Scholartrip Team
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AJB
Mar 2, 2024
Jina was extremely professional
Jina was extremely professional, kind and helpful. Quickly and efficiently resolved my issue!
Response from ScholarTripMay 30, 2024
Dear AJB, Thank you for your kind review! We are thrilled to hear that you found our team to be attentive. Your satisfaction is our top priority, and we are glad to know we met your expectations. We look forward to serving you again soon! Best regards, Scholartrip Team
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francis J.
Feb 29, 2024
Jercel helped me very easily today.
Jercel helped me very easily today.
Response from ScholarTripMay 30, 2024
Dear Francis, Thank you for your review! We're glad to hear you had a positive experience. We appreciate your feedback and look forward to serving you again soon! Best regards, Scholartrip Team
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Yichen Z.
Feb 27, 2024
Jercel was really helpful and helped…
Jercel was really helpful and helped answer all my questions
Response from ScholarTripMay 30, 2024
Dear Yichen, Thank you for your wonderful review! We are delighted to hear that you found our team to be responsive and prompt. Providing timely and efficient service is very important to us, and your feedback is greatly appreciated. We look forward to assisting you again in the future! Best regards, Scholartrip Team
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Fangfang J.
Feb 26, 2024
I booked a round-trip ticket with the…
I booked a round-trip ticket with the help of Criencess. Criencess spent 4 hours helping me determine the cancellation/change policy and choose seats. Criencess is really a good agent that anyone can trust!!! I have a great experience in scholartrip this time!
Response from ScholarTripMay 30, 2024
Dear Fangfang, Thank you for your wonderful review! We are thrilled to hear that you found us trustworthy. Building trust with our customers is paramount to us, and we're delighted that our efforts have resonated with you. Your confidence in us means the world, and we're committed to maintaining the highest standards of integrity. We look forward to continuing to earn your trust and serving you in the future! Best regards, Scholartrip Team
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