SatéurSatéur Slogan: Everyone Deserves to Sparkle.Welcome to Satéur – a revolution in the world of jewelry, where our mission is to bring happiness, love, and luxury to all. We’re a global brand that stands for affordable luxury, serving over 100,000 customers in 150 countries and gaining massive attention online.
Satéur (sateur.com) has 660 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Patricia R.
I love the look of my Sateur Diamonds, the feel on my hand and ears, the look of a million dollars makes me feel beautiful, honored and very happy. My pleasure to wear and show the world how well made, sparkling and beautiful they are, my pleasure to wear them .💕🩷😚😊💥
Preston
The refund policy is misleading. There are no refunds or exchanges . The ring is terrible - so scratchy, looks very cheap and the matching earings, the shaft broke the first time I wore them. Packaging is the only positive. Don't waste your money !
Response from SatéurSep 9, 2026
A piece that breaks on its first wearing and a return that felt closed to you are two failures, not one, and we are sorry for both. Standard-priced pieces carry our full 30-day return, and Lifetime Satéur Care covers a breakage regardless of it. Please write to [email protected] with “Trustpilot” in the subject line and both will be looked at again.
Tobias H.
I got my partner a 5ct. engagement ring and to say she and every one else is impressed is an understatement. Shines and sparkles with glamour. The smile on her face is priceless
Amanda H.
I have a few pieces from them now as i loved the first ones I ordered. Beautiful and look real. Doesn’t tarnish. Feel better taking on holiday than real diamonds. Highly recommend. Never had to send one back so can’t vouch for customer service. The packaging is beyond lovely. Lit up jewellery box, very expensive boxes.
JT
When I place the ring into the led box and presented it to my love, she was ecstatic with the present. The LED light amplified the shine on the gem and it added an X factor to the ring. For a fraction of the price, a rather on time delivery time, it is worth every cent.
Joe
High quality, exactly as described. Speedy processing and delivery to Australia. Looks exactly like the advertised pictures. Couldn't be happier.
Eric Joseph L.
Second piece received and just as stunning as the first. No complaints. Quality build and presentation.
Mark R.
Company does not honor their 30 day money back guarantee. Even though they clearly state they have a 30day no hassle money back guarantee, they would not honor it when I asked for a refund. I was well withing the 30 days and was told that in order to "qualify" for the refund guarantee, I needed to disclose that I wanted to "opt in" to that policy at the time of ordering. I've never heard of opting in to a refund guarantee. A reputable company would back their goods without clients having to "opt in".
Response from SatéurOct 3, 2026
A guarantee should read plainly, and we are sorry this one did not. We would rather review your request properly than leave it resting on a technicality — please write to [email protected] with “Trustpilot” in the subject line and it will be looked at again.
