SATELLAIReviews of satellai.com

Helped us so quickly with a lost contact point. Excellent customer service!

After a slight learning curve of how to use the app we were able to train our pup. She was already trained on a petsafe system so training her with this collar was very easy. As a stubborn dog she is known to blow through the petsafe line. So far she has respected this collar's boundaries. Well worth the price to not have the hassle of broken wires and dead spots in the underground lines.

Easy to use, maps are easy to setup. strap did break in two weeks but they responded to my email promptly and are sending me a new one.

Best Collar Tried Others dont outmatch the battery life!

Great collar works great keeps dogs safe but lets them roam free on my couple acres

I recently purchased a Satellai collar for my Great Pyrenees. We have a small farm and we needed a way to keep him on the property. So far it is working and he is staying put. I like being able to watch his activity throughout the day and night.

The collar works great! The customer service is great also!

Update: After posting my review, management contacted me asking me to update it in exchange for $30. They then emailed again saying they would issue a full refund only if I updated or removed my Trustpilot review. I will not change my review—especially after the poor customer service I experienced. A simple apology and return authorization would have gone a long way, but instead they insisted nothing was wrong with the collars and blamed “satellite/cellular issues,” leaving me to pay $40 in return costs for a product that was unusable without accurate satellite service. This has been the worst customer service I’ve ever experienced. Before purchasing, I asked several questions and was told the collar would fit my dog, work with excellent satellite service in my area, and be precise for small yards. None of that was true. The collar was far too big, the satellite imagery was 10 years outdated, the fencing was wildly inaccurate (showing us in the neighbor’s yard), and setup was nearly impossible. The collar was also heavy, held a charge for less than 48 hours, and the return process was frustrating and costly. I absolutely do not recommend this product