Robert G.
Very good collar does what it’s…
Very good collar does what it’s supposed to do but the cell service in my area doesn’t always connect

At SATELLAI, we are committed to improving pet safety, health, and happiness through technology. A dedicated team of pet lovers, hoping to help people just like us better care for their closest companions, we endeavor to bridge the gap between pets and people. We’re constantly looking for new ways to help pet parents look after and understand their fur babies by keeping them constantly connected and comprehensively monitored. Animals can’t always communicate with us in ways we understand, and don’t always understand what we want from them. With satellite-powered location tracking, activity monitoring, and AI insights into your pet’s well-being, SATELLAI provides tools that overcome these hurdles to help pets and the people that love them connect better than ever.
SATELLAI (satellai.com) has 123 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Robert G.
Very good collar does what it’s supposed to do but the cell service in my area doesn’t always connect
Kyle K.
Would like more notifications. Battery low notifications and dog is crossing boundary notifications.
Response from SATELLAIAug 8, 2025
Thank you for your feedback — we really appreciate you taking the time to share it. After reviewing our previous communications, we saw that your initial inquiry was about updating the map. Our team responded at the time and also sent follow-up emails, but we didn’t hear back from you. We’d love to better understand your current needs and concerns so we can assist you properly. From your latest message, it sounds like you'd like to receive more notifications — specifically for low battery and when your dog crosses the boundary. Thanks for sharing this suggestion! We’re actively collecting user feedback to improve our product experience, and we’ll be sure to pass this on to our product team. In the meantime, if you're not receiving those alerts as expected, please let us know which device and app version you're using — we’ll gladly look into it for you and help troubleshoot if needed. We’re here to help and want to make sure everything’s working as it should. Best regards,
Ryan H.
We move around a lot for work and bring our Border Collie with us. The satellai collar’s unlimited fencing feature is a dream. We can set up a safe zone around cabins, Airbnb yards, and campsites in minutes. The app walks you through the whole process and the signal has never dropped, though you sometimes get a bit of drift on the limits if the scale is too small. He now respects the beep zone and we’ve had no runaways. Brilliant product, worth every penny.