SaratafloristReviews of sarataflorist.com

[Order #138199] (February 7, 2024) Amount was not credited to my account. No support no help and i feel like fraud is done with me. I want my money back. Please refund my money or send any proof details. So then i talk to my bank for refund adjustment.

I recently paid sarata flowers $74.34 for flowers for my mom's b'day they were never delivered I contacted the company they said they sent an email saying it was cancelled and refunded which they did not until I contacted them. Miraculously the email appeared with no refund! I have called several times asking for a refund they state every time they try it says error and I should contact my bank I did this 3xs the credit card I used said there is no attempt of a refund from this transaction! I again have emailed to them no response and I have called and they tell me to take it up with my bank there is nothing more they can do because it won't let them refund it on their end just says error! It's a joke they are ridiculous and took my money never sent the flowers and now won't refund me! I have evidence of the transaction being taken out and an email stating they would refund me and yet no refund ever given even after multiple phone calls with them!

This place is a scam. They said they were unable to deliver my flowers and would give me a refund and it has been over a month and STILL NOTHING.

I ordered flowers for my friends birthday. They confirmed and money came out of my account. The morning of her birthday I see the email that the order was canceled because their “partner florists” are too busy with Valentine’s Day orders. Now my friend won’t get her flowers for her birthday or I will it’ll cost me an arm and a leg to get some elsewhere at this point. Don’t waste your time or money with Sarah’s Florist.

This is a scam. Immediately after ordering I got an email that said they were unable to locate a florist in my area. They said they’d refund me in 48 hours and shocking… after 2 months of no refund and after a few unanswered emails from their “Customer Service Manager” I realized I got got. I disputed this with my credit card company and fortunately got my money back that way. It’s such a shame to take advantage of people who are trying to send loved ones flowers. I hope this website gets shut down soon.

Zero Stars Thieves Scammers Crooks Steel Your Money Via Credit Card and Never Delivered Product Or Responded To Inquiries They Don't Even Have Any Products.

Placed an order with them then got sent an email saying that I would be refunded within 7-10 business days but still waiting on my refund. It’s been 2 weeks. I have written an email and did not get a response and also called and was put on hold for 30 mins, so I decided to hang up. Do not order from here, customer service is horrible

Avoid ordering. Took order and pmt then cancelled and failed to refund money! Contacted via email twice and never received response or $$. Still waiting on refund after contacting their 1-800 number. Awful rude !! Update After a month received refund. Wouldn’t recommend at all !!