SaratafloristReviews of sarataflorist.com

THIS IS A SCHEME...DO NOT USE THEM Within 30 minutes of placing the order, i received an email stating that they cannot fulfill my order and i would get a refund. I called for weeks and still did not get my over $80 refunded. Why even process payment knowing they could not fulfill the order. I noticed this is normal for them. Its a scheme, they are THIEVES

They are either incompetent or they may simply be a bunch of thieves. Only part of my order was fulfilled, tried repeatedly to contact them via the only method that they seem to use (a chat bot) this reflects the companies attitude to their customers. You go in circles with it, all chat bots are useless this one is also incometant and idiotic, this obviously directly reflects the management attitude and the incompetence of the programmer. Don't try changing the request in the chat bot to often or it may lead you to attempting suicide.

Totally got ripped off. They canceled my order and did not refund me. That way since last August. Not happy!!!@

Placed an order and the next day was sent an email stating they cancelled the order and would be refunding it. After a couple weeks with no refund I contacted them and no response. Never received the refund and had to dispute the charge with our bank to get the money back

Scam! Charged double and never got flowers. Took 3 weeks to get a refund and was charged again 4 months later! Don’t fall for it!

This is a scam. Do not order from this place. Ordered flowers for my daughters birthday. All was ok, took the order paid with debit card. All was good. About 10 minutes later got an email cancelling my order. Never returned my $57. After multiple communications promising my money return I still never got my moneyback. Scam scam scam

SCAM!!! Don't buy please! Margaret Rey.. if you're reading this stop stealing money from people you have no idea what you are doing to some of us that don't have the money and struggle to buy something for our mothers I'm low income person that has two jobs and was saving up to buy my mom a gift for her birthday and you took our money like nothing I pray to God that he blends your heart Margaret Rey and you STOP Scamming people. You lying to so many of us with emails that you will refund us back but you don't is not right in Gods eyes hope you find peace some day and carma does not get you back.

Just like most all comments and BBB complaints, I too, placed an order for flowers to be sent for death in family,on Novenber 3, 2024. The order # 376959 was confirmed, and I was charged $68.65 and was paid in full. I then also on Nov. 3, 2024 I received a notification Sarata Florist could not deliver and I was being refunded. Several calls with Sarata Florists we were advised th refund was being processes, the next day.... as of January 26, 2025, I have Still Not Reveived the Refund. SARATA FLORISTS IS A FRAUDULENT COMPANY. Any Financial Transactions processed using a credit card, supposedly Protected by CLOUDFLARE IS NOT PROTECTED! Charges for goods and service useing Visa, that are then not received and will not reverse also provide no protections, really causing doubts and refraining fom future online purchases with any business. This information is based on genuine experience and only incentive I have is to hopefully help others to not be stollen from by this company-Sarata Florist