SaratafloristReviews of sarataflorist.com

Received email stating: "Your order on Sarata Florist has been refunded." "We regret to inform you that your order has been canceled. Once you place your order our team goes to work for you to send your order with one of our local florist partners. However, sometimes it is impssible to get your order out for various reasons. What we are really good at here is to look for what you have ordered immediately and if we cannot find a partnerr florist that will be able to succesfully design and delivery your arrangement we cancel your order so as to give you enough time to search for something else or try to find a local florist on your own. As such, we regret to inform you that your order has been canceled. However, the good news is that you have plenty of time to look for a local florist and we wish you a happy delivery. You are being fully refunded. Margaret Reys Customer Service Manager"

The online picture of my order had more flowers than the actual arrangement and showed roses which I did not see in the delivered arrangement. Disappointing

Took my order for flowers to be delivered in Denver from California verified the address and then canceled the order ??? I’ve called three times been assured my refund. It’s on its way it took a week, but I got my refund! Not worth the stress? Had a great price on a Lilly bouquet tho, lol

They emailed me an hour after I placed my order and instructed me that they wouldn't be able to fill my order and they were refunding my money. Although I feel they should have refunded it right away that didn't happen. Then I read the reviews of former customers, something I should have done at first. So I emailed them a couple of harsh comments about refunding my money. After about ten days I assume I wasn't going to get my money back. But to my surprise they did refund my funds. So I give them 3 stars based on the fact I did get my refund and all of the emails I received from them were very courteous and polite.

Refund deposited on January 2, 2024 per my bank. This should not have taken this long. Order was placed and paid for on 11/27/2023. Thank you for finally doing the right thing. Attitude in your response was uncalled for since you did not complete the refund until I wrote a negative review.

I did not like getting a call before my order had arrived to rate them a 5 star and was told if I rated them a 5 star before it was delivered I would get an upgraded product.

The flowers that were delivered were different than what I ordered. I called customer service and they refunded my entire puchase.

The flowers did not get delivered the day they were supposed to and I didn’t receive any email to let me know and also there was no card delivered with the flowers like they were supposed to