SaphiRose Reviews | Read Customer Reviews of saphirose.com

SaphiRose Reviews | Read Customer Reviews of saphirose.com

SaphiRose reviews

191 approved reviews, newest moderated first

Jessica K.
Oct 30, 2025
Colors were great
Colors were great. It was easy to use. Whicked the rain away.
Response from SaphiRoseNov 3, 2025
So glad you love it! Thanks for letting us know.
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Zoe B.
Oct 27, 2025
long and waterproof
long and waterproof
Response from SaphiRoseOct 29, 2025
We appreciate your gracious compliments. We value your support.
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MM
Oct 20, 2025
Quick processing and shipping
Quick processing and shipping. Easy to complete everything! Product arrived as expected and everything was really nice.
Response from SaphiRoseOct 20, 2025
Thank you for your feedback. We're delighted that you were pleased with our service and product. We appreciate your business and look forward to serving you again in the future.
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Ellen P.
Oct 7, 2025
Excellent Service!
Thus company excels in - 1. Great Products 2. Exceptional Customer Service
Response from SaphiRoseOct 9, 2025
Thank you so much! We're thrilled you feel that way. Your support means the world to us
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CLAIRE S.
Sep 9, 2025
Good quality
Very happy with purchase of rain ponchos. They shipped quickly also
Response from SaphiRoseSep 10, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of your rain ponchos and that they arrived quickly. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your feedback. We hope to serve you again in the future. Stay dry and safe!
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Jeffrey Z M.
Sep 9, 2025
By mistake I ordered two ponchos
By mistake I ordered two ponchos. Immediately I tried to call multiple times to cancel the second order. However no one ever answered the phone and your system would not let me leave a callback number.
Response from SaphiRoseSep 10, 2025
We sincerely apologize for the inconvenience you experienced. We are very sorry that you were unable to reach us when you tried to cancel the duplicate order. We will thoroughly investigate whether this was due to staff oversight or an issue with our phone system, and take immediate steps to prevent this from happening again. We currently offer a 30-day return and exchange policy. If you would like to return the extra poncho, please feel free to contact us by sending an email to [email protected], and we will be happy to assist you with the process. Thank you for your feedback—it helps us improve our service.
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Theodore H.
Aug 30, 2025
item previously rated and sent.
item previously rated and sent.
Response from SaphiRoseSep 1, 2025
Thank you for taking the time to share your feedback and rate your recent purchase. We appreciate your input and are sorry to hear that your experience didn’t fully meet expectations. If there’s anything we can do to improve or assist further, please don’t hesitate to let us know. We value your satisfaction and are always here to help.
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Michael E.
Aug 19, 2025
After I reported that my package was…
After I reported that my package was lost, I received a replacement immediately. Great service.
Response from SaphiRoseAug 20, 2025
We appreciate your feedback! So glad we could get a replacement to you right away.
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