SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos.SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature.We make simple and chic ponchos, coats, jackets.Enjoy the kisses of nature!
SaphiRose (saphirose.com) has 191 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
191 approved reviews, newest moderated first
Marjori
Very nice, good quality hjacket for cost. Size of jacket was accurate to chart. Looking forward to packing and wearing on a spring trip.
Response from SaphiRoseApr 10, 2026
Thank you for your kind feedback! We're delighted to hear that you love the jacket's look and quality, and that the size matched the chart perfectly. Wishing you a wonderful spring trip—enjoy wearing it!
Cheryl D.
I had a couple questions and got a response in less than 8 hours. My question was asked after business hours. I then ordered the item and immediately recd confirmation of my order with tracking number. 3 hours later I recd a note thanking me for ordering and reminding me of my tracking number. 2 days later the item was in my hands!! The item was packaged nicely and is EXACTLY as described from the size to the color! I understand how colors show up differently on websites and other computers, but this color was right on! So I truly appreciate this terrific customer service! I recommend highly.
Response from SaphiRoseApr 7, 2026
Thank you so much for your incredibly detailed and kind review! We're thrilled to hear that you received quick responses to your questions, fast shipping, and regular updates along the way. It's also wonderful to know that the item arrived exactly as described – from size to color – and that the color accuracy met your expectations. Your satisfaction means the world to us, and we truly appreciate your high recommendation.
Marilyn C.
I ordered a jacket in size XL . It was too small so I ordered the same jacket in XXL. Unfortunately they are the same measurements so neither one fits. I love the looks of the jacket and it seems to be made well.
Response from SaphiRoseMar 27, 2026
Thank you for sharing your experience, and we're truly sorry to hear that both jackets didn't fit as expected. That's certainly not the experience we want for you. We appreciate you letting us know about the sizing issue — we'll be sure to share your feedback with our product team for review. Just to let you know, we do offer a 30-day return and exchange policy. If you'd like to start a return or need help finding the right size, please feel free to reach out to our customer service team — we're happy to help! Again, we apologize for the inconvenience this has caused, and we truly appreciate your patience and support.
James
Delivery was very quick! Only took about 2 days for the product to arrive and it will suit my needs perfectly. Ponchos are light weight and can be easily stored in their pouches when not in use for travel.
Response from SaphiRoseMar 23, 2026
Thanks for sharing! Glad to hear delivery was fast and they'll work perfectly for your needs.
Anne S.
Customer service was great! Had an issue and they were quick to help remedy it.
Response from SaphiRoseMar 23, 2026
Thank you! We're happy we could help resolve your issue quickly. Appreciate you sharing your experience!
GENEVIEVE L G.
I am impressed with Saphirose. They do not offer free return shipping; but state that clearly and return instructions are easy to follow. Their customer service responded promptly to all email inquiries. In addition, as soon as I got my return into the mail, I received a notice that my requested exchange product had been processed and sent. The lightweight, packable women's long rain jacket is exactly what I wanted for travel. ~Naturally is rather wrinkled from being stuffed into a small pack, but I think it will smooth out if hung. The color Navy is exactly as shown, AND it even has a double zipper which glides smoothly.
Response from SaphiRoseMar 9, 2026
Thank you for the great feedback! We're happy to hear that our customer service team was prompt and helpful and that your exchange was processed quickly. It's wonderful that the Navy rain jacket fits your travel plans perfectly. We hope you love wearing it on your adventures—thanks for choosing us!
Walter Cape Coral F.
To be honest i haven’t used yet. However, it is exactly what i was looking for. I live in South Florida and the summer rains can drop a lot of water quick. I needed something to keep shoes dry upon leaving work(our parking lot has puddling issues). I like the material and construction. Not sure if are meant to be worn without shoes but i got xxl to cover size 81/2 mens and they fit perfect. Can’t wait to try ‘em out.
Response from SaphiRoseMar 9, 2026
Thanks for sharing your first impressions! It's great to know the fit and material look promising for your needs. Thanks for choosing our product!
Henry Ingram J.
Offer great selection and fast shipping.
Response from SaphiRoseMar 9, 2026
Thank you for your fantastic review! We're delighted to hear that you were happy with both our product selection and the speed of our shipping. Providing a wide variety of quality items and efficient delivery is always our top priority. We look forward to serving you again soon!