Santander Consumer USASantander Consumer USA Inc. - Specializes in automotive financing for dealers and consumers. We offer a wide array of finance and auto-related products plus a robust loan servicing operation. Part of global banking leader Santander. Through its Drive®, RoadLoans® and Santander Auto Finance brands, Santander Consumer USA Inc. offers automotive financing through a network of dealer partners. Our finance programs help consumers with a wide range of credit situations purchase quality vehicles.
Santander Consumer USA (santanderconsumerusa.com) has 495 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · The Woodlands, Texas
Excellent
495 approved reviews, newest moderated first
Orantino C.
The people were very helpful in the application was easy to fill out.
Response from Santander Consumer USADec 11, 2024
Hello Orantino! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Debra C.
Rhis process didnt work right for me. I couldn't finish the process.
Response from Santander Consumer USADec 11, 2024
Hello Debra! Thank you so much for taking the time to provide your feedback. This isn't the experience we want for any of our customers. If this is regarding an auto loan with Santander Consumer USA Trustpilot has sent you an email requesting additional info, or you may contact us at 888.222.4227. Please review your email at your earliest convenience. Have a great day! ^CR
Austin E.
Was in in out within an hour with great service and friendly staff
Response from Santander Consumer USADec 9, 2024
Hello Austin! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns regarding an auto loan, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Jimmy
Mountain sunshine
Francisco Negron L.
Todo el trato , la atención en fin todo muy bien porlomenos Ami fue y es el único que me a resuelto bien y rápido muchas gracias por la oportunidad
Response from Santander Consumer USADec 2, 2024
¡Hola Francisco! Muchas gracias por tomarse el tiempo para proporcionar sus comentarios y apreciamos su negocio. Si tiene alguna pregunta o inquietud, no dude en llamarnos al 888.222.4227. ¡Que tengas un gran día! ^CR
Anthony O.
They were helpful and help me understand everything
Response from Santander Consumer USADec 2, 2024
Hello Anthony! Thank you so much for taking the time to provide your feedback and we appreciate your business. If you have any questions or concerns, please don't hesitate to give us a call at 888.222.4227. Have a great day! ^CR
Kenneth W.
I could not log in yo
Response from Santander Consumer USADec 2, 2024
Hello Kenneth! Thank you so much for taking the time to provide your feedback. This isn't the experience we want for any of our customers. Trustpilot has sent you an email requesting additional info, or you may contact us at 888.222.4227. Please review your email at your earliest convenience. Have a great day! ^CR
Robert R.
After dealing with a shifty dealership who wouldn’t hold my vehicle while me wire transfer went through for total price, they signed me up for Santander so I could get my car. As soon as account was established, bought on Thursday didn’t get established till following Wednesday. Payoff is already $400 more. So go to there website and can only pay12999.99 a month. So gonna get 3 months interest out of me. Why give me a payoff if your system won’t let me.
Response from Santander Consumer USANov 18, 2024
Hello Robert! Thank you so much for taking the time to provide your feedback. This isn't the experience we want for any of our customers, and we will be more than happy to have one of our specialists look into this for you. We have sent your information over for review and someone will be reaching out to you within the next 24-48hrs. Have a great day! ^CR