Jay G.
A dire excuse of a bank
What a dire excuse of a bank. Spanish. Foreign. European. Only to be expected I suppose, they’re way down at the bottom in satisfaction surveys. Opened another ac with this useless organisation yesterday. They then proceeded to freeze both accs so I couldn’t make any transfers. So I ended up overdrawn. You couldn’t make it up. Went into the local branch in Falmouth, Cornwall. They were unable to help. Couldn’t get through to anybody on the dog. Online chat didn’t work either. I’ve complained through Resolver. I don’t expect a resolution any time soon.



