Sand Art Home Reviews | Read Customer Reviews of sandarthome.com

Sand Art HomeReviews of sandarthome.com

3.7190 reviews
Decoration & Interior

Sand Art Home

About Sand Art Home

Sand Art is a premier online destination for exquisite home decor and relaxation products that surprise and delight your guests. Since 1970, we have been crafting unique Sand Arts, starting our journey by selling in brick-and-mortar stores before expanding to the online marketplace. Our curated collection features stylish and distinctive pieces designed to transform any space into a haven of elegance and tranquility. We are committed to quality, craftsmanship, and customer satisfaction, providing a seamless shopping experience and exceptional service. Discover the perfect pieces to elevate your home.

Sand Art Home (sandarthome.com) has 190 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: sandarthome.com
Website: sandarthome.com
Category: Decoration & Interior
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sand Art Home reviews

190 approved reviews, newest moderated first

nick L.
Nov 7, 2025
Great service and excellent customer…
Great service and excellent customer care
Response from Sand Art HomeMar 3, 2026
Hi Nick! Thank you so much for your wonderful review. 😊
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Sandy H.
Nov 7, 2025
it is just a pile of sand that floats…
it is just a pile of sand that floats down and is not pretty at all
Response from Sand Art HomeNov 24, 2025
Hi Sandy, thank you for your feedback. We’re truly sorry to hear that the piece didn’t meet your expectations. Our sand art is handcrafted to create ever-changing landscapes with each turn, and while most customers find the movement calming and beautiful, we understand it may not be for everyone. If you'd like help adjusting the flow or exploring other designs, we’d be happy to assist—feel free to reach out to our support team directly. Your satisfaction matters to us.
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Terry J.
Oct 23, 2025
I still never received my order
I still never received my order. They were Christmas presents and I would still like to receive them. What can we do?
Response from Sand Art HomeNov 24, 2025
HiTerry! Thank you for your review. We checked your order and saw that it was returned to us due to an incorrect address provided at checkout. However, we’ve already processed a replacement shipment for you and it’s on the way as quickly as possible. We’ll send tracking info shortly. Thank you for your patience and understanding!
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Karen
Oct 19, 2025
Poor customer service and faulty quality of art
I bought the large wall hanging art piece and paid $500 for the piece. It was shipped and packaged well. The sand was falling too fast so I used the syringe and followed the instructions to add more air. I then noticed leakage and wood damage on the art frame with sand leaking on my floor. I contacted the company (Emma C.) numerous times and was told to put silicone in the hole to stop it from leaking and that was all they could do for me since it was past the 30 day refund policy. I have had the art piece for 2 months. I expected the company to stand behind their product and I was very wrong. I am very disappointed and would not buy from this company again. Do not waste your money on this company.
Response from Sand Art HomeOct 27, 2025
Hi Karen, Thank you for your feedback. We’re genuinely sorry to hear you’re disappointed, though we want to clarify that we assisted you at every step — responding promptly, offering a working solution, and clearly explaining that the issue was resolvable with minimal effort. Your piece arrived in perfect condition and was used daily for over two months before reporting any problem. As it was well beyond our stated warranty and return period, a full replacement wasn’t possible. Still, we tried to help and even offered a generous discount on a new piece as compensation. We always aim to support our customers fairly, but we also need to follow policies to ensure sustainability as a small business.
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Greville
Oct 19, 2025
No more boring artwork, banished in lieu of Sand Art
Sand Art has simply transformed my living room into a living-art collection with the 24" spinner, Crescent Moon and another one that you flip within a white circle frame. The results are completely random results and when I get a really interesting sand-picture, I leave it for quite a few days. I know I'll never see it again, but the results are infinite. So, if you have a boring piece of art, then you need Sand Art to bring a fresh look that will always be changing. Thankyou Sand Art for the transformation.
Response from Sand Art HomeOct 27, 2025
Hi Greville, Thank you for such a wonderful and thoughtful message! 💫 We're thrilled to hear that your Sand Art pieces have brought new life and movement to your space — that’s exactly the magic we hope to inspire. The way you describe leaving the most beautiful formations on display is exactly how Sand Art is meant to be enjoyed: slow, meditative, and ever-changing. Thank you for choosing us to be part of your home transformation! ❤️
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Lucee
Oct 17, 2025
The sand art was a gift and it is…
The sand art was a gift and it is gorgeous. Ordering was easy peasy
Response from Sand Art HomeOct 27, 2025
Hi Lucee, We're so happy to hear that! 😍 Thank you for trusting us with your gift — we're thrilled it was a success. And “easy peasy” is exactly what we aim for! 😊 Enjoy the beauty and calm it brings.
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vivian K.
Oct 7, 2025
Relaxing to watch
I ordered a small round sandart in a stand, for my dtrs work desk. It’s very relaxing to watch the sand “fall” and create a lovely picture.
Response from Sand Art HomeOct 27, 2025
Hi Vivian, Thank you so much for your kind words! 😊 We're thrilled to hear that the sand art is bringing a moment of calm and beauty to your daughter's workday. Watching the sand flow truly has a mesmerizing effect. If you ever need help choosing another design or size, we're here to help!
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JOHN P.
Oct 6, 2025
needles…
It took too long to get the needles here. They shipped from Korea which is ridiculous.
Response from Sand Art HomeOct 27, 2025
Hi John, Thank you for your feedback. We're sorry for the delay with your order. Please note that shipping individual injectors can take a few extra days due to logistics regulations and carrier restrictions, especially for items like syringes and needles. However, we would like to clarify that we do not ship from Korea — this is incorrect. All our packages are processed through our logistics partners and may pass through different international hubs, which could cause some confusion in the tracking details. That said, we’re glad to see that your product was successfully delivered just a few days later, and we truly appreciate your patience. If there’s anything else we can help with, we’re here for you.
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