Sana BenefitsReviews of sanabenefits.com

Quick response with actual direct answers, not sending me to some some guide.

The onboarding experience has been great - incredible customer service and great benefits.

STUCK WITH MY 2ND YEAR OF HAVING SANA AND SMITH RX - ABSOLUTELY HORRIBLE - SMITH RX COVERS NOTHING - SANA PREVENTIVE CARE- EVERY EXPENSIVE - COLONSCOPY'S ARE NOT COVERED AT 100%, YOU WILL GET EVERY BILL POSSIBLE. THEY MAY HAVE SEMI LOW COINSURANCE BUT FOR PREVENTATVE CARE YOU STILL PAY. I WILL NOT HAVE ANYTHING ELSE EVER DONE, NO MAMMAGRAM, NO PAP, NO MORE COLONSCOPY WHICH I AM REQUIRED EVERY 5 YEARS DUE TO THE CANCER THEY FOUND. BUT WILL NEVER DO IT AGAIN. AND NO BLOOD TEST OF PHYSICALS. THIS COMPANY RATHER MAKE MONEY OFF OF YOU THEN PROCESS THE CLAIM THE WAY IT SHOULD. EVEN"" UHC"" PAYS THESE PROCEDURES CORRECTLY. AND THATS SAYING ALOT SINCE THEY LIKE TO DENY ALL CLAIMS. ALSO, THEY HAVE SMITH RX DICTATING WHAT MEDICATION YOU CAN TAKE. I AM TAKING 2 OUT OF 7 DUE TO THE COST OR COVERAGE. SOME WERE COVERED LAST YEAR BUT NOT THIS YEAR. EVEN WITH THE DR WRITING TO THEM THAT IS MEDICAL NECESSARY, THAT WAS JUST A WASTE OF TIME, THEY STILL DENY IT. THEY WOULD RATHER ME HAVE A HEART ATTACK, GO BLIND AND GET CANCER THAN PAY FOR THE MEDICATION I HAD BEEN TAKING FOR OVER A YR TO HELP ME STAY ALIVE AND KEEP ME SANE. THEY DO NOT COVER MENTAL HEALTH DRUGS WHATSOEVER. AND AS FOR GLAUCOMA, WITH THAT NOT COVERED AT ALL. LUMIGAN NOT COVERED AND THE ONLY DRUG THAT DID WORK. YET I WILL BE GOING BLIND. THEY DO NOT MIND CHARGING HIGH PREMIUMS AND MAKING UNREAL PROFITS OVER 60 PLUS MILLION, AND THATS ALOT FOR A SMALL INSURANCE - """WILL YOUNG """MUST HAVE A HUGE SALARY ALONG WITH ""JAKE FRENZ""- NOT PAYING MAKES YOU ALOT OF PROFIT. I DO NOT RECOMMEND THIS INSURANCE AT ALL, IF YOU PLAN ON HAVING A HORRIBLE QUALITY OF LIFE. THIS IS THE INSURANCE TO GET. I DID NOT HAVE A CHOICE, MY EMPLOYERS PICKED THEM NOT ONCE BUT TWICE. I DOUBT I WILL BE ALIVE NEXT YEAR DUE TO HEART MEDICINE NOT COVERED AND INSANE.

Great customer service Easy to onboard Easy to get help Great so far!

I’ve been trying to get approval for hearing aids. I made numerous phone calls always sent a different direction never could get the same answer. I also emailed twice to speak to a supervisor. Never got a response.

You provide NO coverage for any of my doctors or medical facilities!

Awful. We have to do all the leg work because Sana hasn’t gotten their contracts in place. how stressful for those families who have a lot of health issues. No providers I’ve asked to work with Sana will. And there are no PCPs who are currently working with Sana in our area.

I think that the customer service that I received from the team working with me has been great so far! I went to my son's allergy appointment today and had already checked with online Sana providers list and Dr's were listed. At first the front reception gave me a problem, trying to tell me that it wasn't accepted and I let them know that it was- they contacted the benefits person and they contacted Sana and it was accepted readily and the reception was so surprised and said in past everyone had to fill out a form for every appointment but told me in future it was marked in our file that our Sana insurance was accepted and we shouldn't have to file any forms- she said it was first time that she saw this go so easily for patients. Thanks Sana!