Sana BenefitsReviews of sanabenefits.com

Communication. The information from Sana was clear and timely after the fact. The prior communication from the Broker of record having the 60 day notice was lacking. Knowing the Broker received the information prior to the charge, but not us was disconcerting.

I loved that Telehealth was at my fingertips. I loved how much my doctor cared about my health.

We had a positive experience with this health insurance company. Although we ultimately decided to cancel our policy because another provider offered better pricing, we want to acknowledge that their customer service was always attentive and efficient. The coverage and provider network they offered were also good, and during the time we were with them, we did not experience issues with claims or general support. The only area for improvement we noticed is that the company is not yet very well known, which sometimes caused minor delays or confusion when visiting certain doctors’ offices, as not all of them were familiar with the insurer. However, once clarified, everything proceeded smoothly. Overall, it is a company that provides good service and a courteous experience. If they continue to grow their brand recognition and expand their network, they will certainly be a strong option in the market.

Very easy website and portal to use. Our employees voiced ease with Dr. appointments, services offered, and co pays. We would have stayed with Sana but the rate increase was extremely high.

I would prefer if I could reach you by phone. There's still some communication issues between your company and the OB-GYN I'm trying to use but I was able to book the appointment so hopefully all goes well.

Great virtual tools, poor network, half the cost of traditional national plans.

Visited orthopedic doctor in Frisco, Texas. So far so good.

Everything is good..