Sana BenefitsGive your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Tabi
This insurance costs HALF what my BCBS did and covers more. My prescriptions went from $100/mo to $20. That alone is worth the switch. But, there's more! My co-pays are lower and Sana covers every doctor, dentist, eye doctor, specialist, etc that I need. I'm literally not even sure how this company exists, but I'm profoundly grateful to my employer for finding them.
BPG
Very generalized overview. Was looking for more depth with an insurance plan that requires extensive self management. SANA needs an app!
Response from Sana BenefitsAug 10, 2023
Hi there, My name is Danny and I'm a Member Advocate with Sana Benefits. I'm just reaching out to you following your recent rating and comment via Trustpilot. We appreciate your review and would like to address any issues or concerns! If there is anything we can happily assist you with, would you kindly provide me with your full name, date of birth, and Sana member ID number if you have it? This information is necessary for verification purposes, and will also allow me to locate your account. Thank you for understanding, and I look forward to hearing back from you soon!
Robert J. B.
The 1st time I tried to use it, the doctor wasn't covered. Now I have to pay out of pocket, then submit detailed paperwork, and hopefully I get reimbursed. I have never had insurance set up like this where I have to jump through all sorts of hoops, just for a routine doctor appointment. Very disappointed so far
Catherine H.
Very helpful and great benifits
Kellie B.
My first time using this plan, i messaged with a sana doctor who wrote a script. pharmacy says that script is not covered by this plan. had to call smith rx to have them send a alternate prescription. The rep said it was sent, but walgreens said they never recieved it. currently on hold with smithrx again, its been a 15 minute phone call and they still cant help.
Bruce M.
Good education
customer
Since I'm the Admin, I wish it was more clear which emails only I am receiving and which emails are being sent out to all my employees.
Melissa P.
Honestly we have liked everything about the SANA experience. The customer service is what is key with me, and it has been very reliable, consistent, and quick. On a personal level, I only had one issue all year and that was with DME with the Sana Care, but that was resolved and was still relatively timely. I heard almost all positive comments from our employees and we were very grateful to be able to remain with Sana for another year.
