Sana BenefitsGive your small business great health plans, easy enrollment, and world class customer support.
Sana Benefits (sanabenefits.com) has 490 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Bruce C.
Horrible company. Have 30 employees under insurance and they will not respond when needing help. Horrible customer service. Owner ignores calls and emails. It sounds too good to be true because it is. No place to post reviews because they hide them very well.
Paula H.
Everything is good..
Chaleen M.
Absolutely love sana best insurance out there! Highly recommend
Lisa W.
I'm very impressed with the speed in which this insurance works!
WENDY E.
customer service is really helpful They let me know what is covered
Gregory B.
It would be nice to have the Insurance ID card on the web site for access
Rachel F.
Excellent customer service! All my questions were answered in a friendly, caring manner. Thank you!
Jamie M.
The first person I spoke with told me that sana reps would be calling places to help me find doctors. In Sacramento I can’t even get an appt to try and get them to take sana. I’m running out of medication and was so relieved that the reps at sana would help me. Only to be told days later that isn’t true at all, that I have to locate and request my own doctors. The website is useless, if you search psychiatry the first option is for an ear nose and throat doc. I’ve called a million places off the list found on sana and either it’s not the type of dr listed, they won’t even talk to me about an appt, or they need a referral to even consider me.
Response from Sana BenefitsOct 11, 2023
Hi Jamie, My name is Emily and I'm a Member Advocate with Sana Benefits. I'm just reaching out to you following your recent rating and comment via Trustpilot. We appreciate your review and would like to address any issues or concerns. Would you kindly provide me with your full name, date of birth, and Sana member ID number? This information is necessary for verification purposes, and will also allow me to locate your account. Thank you for understanding, and I look forward to hearing back from you soon!
