SamCartReviews of samcart.com

Simple to use, easy to understand, integrates with everything I need, and customer support is top notch... 5 stars

Have not used Sam Cart in a year. Zero interest in it as it was not for me. Today, my credit card was charged $120.00 for an annual fee. I contacted them to say I do not use or want the services and to refund me the money. They refuse to do so even though they can see that I do not use their services at all. I have asked them repeatedly to refund me and all they will do is give me back $21. VERY BAD BUSINESS PRACTICE!

I truly wish that I could give SamCart less than one star!! I used the confusing services of SamCart for approximately 4 months in 2022 and quickly canceled which they had accepted. I canceled because they offered absolutely no help, other than directing you to read their articles and listen to audio tapes. There was no customer service or support line to call. The support was almost non-existent, so as their client I felt like I was on my own and just wasting my hard earned $$. I thought that I had canceled and moved on only to find that my bank was charged $120 on 4/7/2023, because, according to a Larry L. I had not canceled some CreatorU subscription before some 5-day period before this 2023 renewal! What? A renewal? I wasn't aware of or didn't remember that subscription, and was sure that when I requested the cancelation which they accepted, everything was canceled!! SamCart is a complete rip-off company, leading you to believe that once they accept a cancelation request everything was canceled, but they silently wait, never with a reminder, and they sneakily slip into your account to deduct the subscription charges. When I saw the bank debit I immediately sent them an email thinking that it was a mistake and requested a refund. Larry L flatly refused to consider my request. I tried several times to explain that as a retiree/senior citizen I felt that I was misled into thinking the cancelation covered everything, but Larry L. spent most of the night, beyond midnight and into the early morning responding to every one one of my emails, even suggesting that I was a disgruntled client. I read where one male client of SamCart, another retiree, had complained to the BBB, stating that they had debited his bank account for $700 before he realized it was the subscription that had not cancelled, and he had moved on thinking that he had canceled just like I did. And, like me they refused to refund him his funds. Several other complaints showed that they were also scammed the same way. Seems like that's how they make money, by using the subscription feature to scam clients. Overall, their ratings are pitiful as they are not providing the services they claim to provide so they could have satisfied customers. Why are there so many dissatisfied customers on SamCart? They regularly bombard you with new purchases that the services overlap and become confusing! Well, I'm not done filing complaints because I think SamCart is a fraudulent company, a huge rip-off, and they don't care if they are ripping off senior citizens or retirees either. My next stop is the FTC.

SamCart charged me $950 without warning, on an auto-renewal. I didn't realize auto-renew was switched on and I received no notice via email to say that the amount would be going out of my account. I have not used SamCart for quite a while and no longer need it. As soon as the amount went out of my account, I tried to contact billing to ask for a refund. I have sent five messages in the last three days and had no response, only an email saying they have received the request but no ticket number to follow up on and no response from a person. Has anyone got their money back? Any ideas? Do they get back to you in the end? I would like my refund as I am not using the service. 9-3-23 Update SamCart has now finally refunded my purchase yesterday. It's a shame that it took nine days to receive a human response to my initial request, after my initial review. My initial review was one star, but I have increased this to 3 stars now that I have my refund.

I had a truly awful experience with SamCart. The company charged me for three years without any reminders. Once I discovered this, I could not cancel the service without contacting their support, which took over a week to respond. To add insult to injury, I never used the service for a single transaction. They can hide behind their terms and conditions; in my opinion, this is a very shady way of conducting business, especially in today's climate. I strongly advise against using SamCart for any business needs.

Appalling company, useless product and shady pricing and use of negative option renewals - so that you have to remember, after a year, that you need to cancel your subscription. They do not send out reminders - and this shady practice is rightly being dealt with by the legal system. Im in the UK where this practice is not legal, but apparently I have to remember the contractual details of a product I signed up to a year ago, that I have barely used, as I can't get on with it - and remember to go online to cancel. DO NOT USE - IF THERE IS A CLASS ACTION LAW SUIT UNDERWAY TO SORT OUT THESE FRAUDSTERS, I'LL ADD MY NAME TO THE LIST. DO NOT USE.

Total scam! They take your money on monthly subscription without consent. After noticing this I cancelledmy account on their members portal and they still took monthly subscriptions. I then cancelled it via Paypal and will ask Paypal to recoup the funds. Oh and they don't answer emails to customer services. Stay away and save your money!

Hi I too have tried to no avail to contact support at samcart!! I was billed the full amount without prior notice!!!! I cannot find anything in my correspondence that I would be billed! Now I’m trying to get my money back. Buyers beware!!!!! Sure wish I could give minus stars! One star is still tooo many