Your idea → AI builds it → You sell it. SamCart is the AI-powered eCommerce platform where AI writes your sales pages, designs your products, and generates your content, so you can launch faster and sell more without doing all the work yourself. Over 75,000 businesses have used SamCart to process more than $6 billion in sales. Whether you're launching your first digital product or scaling to eight figures, SamCart's high-converting checkout, 1-click upsells, and built-in revenue recovery tools help you make more from every customer. Stop juggling six different tools. Let AI do the work. Get a free trial to SamCart today, ...
SamCart (samcart.com) has 336 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
samcart.com
Website
samcart.com
Category
Internet & Software
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Update: after this review my case was immediately handled and got my money back with an apology. So credits for that, I’ve updated the review to three stars.
This review is about the payment proces mostly, I can’t judge the actual content but they are passionate about it and seem to know what they are doing. It has some nice AI features.
Like many other users mention, this company comes with a smooth marketing campaign in service of small entrepeneurs - and it no doubt has some good features. But its the covert strategy to pray on peoples forgetfulness that leaves a very disgenuis taste. Yes you legally agree to subscribe for 7 dollar to a years basic subscription, but if you forget about it, after a year you get charged 239 dollar. And even though they say that when you don’t use it and contact them they’ll refund, the before responsive support is not answering.
Response from SamCartMay 2, 2026
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand how frustrating and disheartening it can be to face an unexpected renewal charge and then struggle to reach our support team when you needed help most.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
MM
Martha M.
Missing a lot of core features
While I will admit that Samcart has some great features - funnels, upsells, responsive live humans for customer service with great communication skills - overall, this service has caused me a lot of headaches.
I have found that there are many CORE FEATURES lacking that cause major issues for me. Tons of bugs in their page building features - things that cost me money like checkout buttons with no colors and only borders (bad UI), no way to send out manual emails to your customer list (must import to a third party platform manually, such as Mailchimp), and if you plan on doing something like automated cart abandonment follow-up, be prepared to use tons of complicated tech and multiple third-party setups to make it happen. In short: it is not as straightforward as they market.
Speaking of marketing, I have caught them in a marketing LIE through their paid ads claiming their AI can write the copy on your sales page, design it for you, and all these magical things in only SECONDS. I asked their customer service multiple times how to do this, and they said it wasn't possible, effectively misleading new people to sign up. Be aware. I was highly disappointed in their lack of integrity.
Finally, I moved to Samcart from Payhip. While the checkout process is much more robust and I appreciate the ability to upsell, cross-sell, add order bumps, etc. it has much to improve in its reporting functions. Payhip is much more simple in the checkout process but at least it offers built in VAT (Samcart adds it to the final checkout price, making customers complain to me about the surprise total), reporting on Samcart does not include fees nor refunds from third parties such as Stripe, and I have to manually calculate the VAT, refund adjustments, and fees that belong to Samcart vs other platforms I use. In short: it is an accounting nightmare prone to human errors and missing information. Even more basic platforms have these features. Seriously concerning, Samcart!
For as much as Samcart charges and how much effort they put into marketing, I believe they need to stop focusing on constantly adding shiny new features and improve their core features. I am also disappointed in their lack of integrity catching them in full-on lies in their ads and under-delivering.
On a positive note, their customer service is amazing (but I pay for live chat, otherwise you have to wait a while for answers by email) and I really like the options on their checkout pages.
In summary - there is much to be improved in very important areas like accounting features, email features and integrations, and not overpromising what they cannot deliver. Their #1 goal is getting more clients over integrity of the product. Use at your own discretion.
Response from SamCartJan 30, 2026
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
We understand your frustration with the reporting capabilities and feature limitations you've encountered.
Could you please contact us directly at [email protected] with the subject line 'TrustPilot - Assistance' and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
DA
Daan
There are some interesting features
There are some interesting features, although the price seems out of whack with no flexibility whatsoever for smaller creators. Feels a bit like a hostage situation :)
Response from SamCartFeb 26, 2025
Thank you for taking the time to provide us with your feedback - your feedback is valuable and critical to us improving our product and features!
We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
DA
Dawn A.
There are so many marketing emails but…
There are so many marketing emails but not enough clear simple training tracks to effectively learn how to use the tool for the stage of business I’m in. It’s chaotic. Like you’re trying to be all things to all people. I’m paying for a tool that sitting there. I’m likely to cancel as soon as my year is up.
Response from SamCartFeb 5, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
BI
Bill
Honest review.
Honestly, The person was very nice! But I felt I was given a very generic reply to solve my problem. I'm 60 and started my first internet business in 1996. So I do know a few things. To start off telling me to delete all my videos and re-upload them. After I had already sold several and the single videos were working fine was not the problem. I was not able to fix the problem and ended up refunding 349.00 back to my student...
Response from SamCartJan 16, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
CU
Customer
The customer service is amazing, price is too high
The customer service is amazing.
The features are average
The price is expensive.
Response from SamCartJan 16, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
JA
Janet
SamCart is great, but not CreatorU or Typeset
I think SamCart is great! But I think CreatorU and Typeset are pretty much a waste of money. I'm sure they can improve them both but for now I'll be deleting them as soon as my year is up. Keeping SamCart though, I'd give it 5 stars if it weren't that I'm also paying for the other two.
Response from SamCartJan 16, 2025
Thank you so much for your kind words about SamCart, Janet! We're glad to hear that you have had such a positive experience with us and are finding value in SamCart.
I'm sorry to hear you are not finding value in Typeset and CreatorU! Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and learn more and help to make things right!
Thank you again for bringing this to our attention, and we hope to have the chance to serve you better in the future.
ST
Steff
No bank payments possible..
I am with samcart for years. It works quite well, however their response time on email is not ideal. My biggest point of feedback is that they still dont allow bank payments for european companies. I see a massive drop off in sales from clients that simply want to pay via bank but cant. It’s almost 2025 and bank payments are not possible, will update the review in case they finally solve this
Response from SamCartJan 2, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love to better understand how we can improve our product to better serve you and future entrepreneurs.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future!
