Dion K.
This company is a total joke
This company is a total joke, I signed up for a year of their service, but my business pivoted to another platform for advertising and promoting our services. I didn’t realize that the annual subscription automatically renews, even though my SamCart account was inactive for 11 months! They claim to have stellar customer service, and they even brag that they respond in 24 hours. Not only can you not get a live person on the phone, they completely ghost you when you email them, I have emailed them multiple times and have gotten zero communications, apparently if you need a refund they treat you like total garbage. I would recommend you NOT get involved with this shady company and their sketchy business practices.
Response from SamCartMay 12, 2023
Hey Dion, I am truly sorry to hear that you had a less than stellar experience with our customer support team. As you mentioned in your review, we do take customer support seriously and pride ourselves on providing top notch support. It looks like your account was refunded the total amount of the rebill on December 6th, 2022. Please let us know if this is not the case or if you are in need of further assistance!



