Sage Home Loans is a digital-first mortgage lender dedicated to simplifying the home financing process. Founded in 2020, Sage offers a fully online experience with personalized support, aiming to make home buying and refinancing more accessible and stress-free for borrowers nationwide.
Sage Home Loans (sagehomeloans.com) has 210 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
sagehomeloans.com
Website
sagehomeloans.com
Category
Investments & Wealth
Location
Fort Mill, South Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 34% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Paul was outstanding and helped us get through all of the steps for a refinance with Sage. In past experiences, after the initial conversations I've always been handed off to the processor early in the process, never to hear from the officer again. In the case with Paul, even after this handoff he was regularly checking in with me to make sure everything was moving along as expected. If given the opportunity, I highly recommend working with Paul on mortgage financing!
RS
Ryan S.
We recently refinanced our home with…
We recently refinanced our home with Paul Grady, and the experience was absolutely exceptional from start to finish. Paul helped us move out of an adjustable-rate mortgage and into a new loan at an incredibly low rate — something we didn’t think would be possible in today’s market.
What really stood out was Paul’s thoughtful, educational approach. He guided us through every step of the process with the heart of a teacher, making sure we fully understood our options and felt confident in each decision. His professionalism, patience, and clear communication made what could have been a stressful process feel effortless.
This refinance couldn’t have been easier, and we’re truly grateful for Paul’s expertise and genuine care. We’ll absolutely work with him again in the future and will be enthusiastically recommending him to all our friends and family.
Thank you, Paul, for making this such a positive and seamless experience!
TH
Tish H.
Truly Exceptional Service — A Loan Officer Who Delivers on Every Promise!
After a terrible experience with another lender that nearly cost me my home, working with Ruben Almazan at Sage Mortgage was a complete game-changer. From day one, Ruben was open, honest, and incredibly attentive. He told me exactly what to expect, assured me he’d stay responsive throughout the process — and he absolutely delivered.
With only 10 days left to make the loan happen, Ruben not only got it done, but did so on time, with a lower interest rate, lower points, and lower fees than I had been quoted before. His attention to detail, communication, and professionalism made what started as a stressful situation feel completely under control.
What impressed me most was how seamlessly Ruben coordinated with everyone involved — the builder (ACG), Oliver Realty, and my amazing Redfin realtor, Felicia Barber — to bring this home to close. It was a true dream-team effort, and Ruben was at the center making it all happen.
Words can’t express how grateful I am for his dedication and care. He’s earned not only my trust but also my loyalty as a customer for life. If you want a lender who genuinely has your back and delivers results, Ruben Almazan is the one.
CU
customer
Good response, and good rates
I had a seamless experience while refinancing my mortgage.
MN
Michael N.
Bryan Pierpoint was helpful throughout…
Bryan Pierpoint was helpful throughout the whole process
TW
Teri W.
Go to a different lending institution
Honestly, the worst loan experience possible. Both Joseph Leanard (loan officer) and Gloria Wiltbank ( lead loan processor) should be terminated and reported to the real estate board immediately. Absolutely disgraceful. Worst part is Sage probably won’t make any corrections. Loan Depot was a little pricier but the service, integrity and professionalism beat Sage, hands down! Zero professionalism, zero integrity and probably out of business soon.
BP
Brian P.
I made the right decision
Working with Sage Home Loans was an experience I didn’t think I could get from a lender. Laura, my lender, and Dionne, the processor, were both personable and friendly. I was pleasantly surprised by how promptly they responded to my messages and calls. Every step of the way, they worked quickly and efficiently to move me forward in the process.
This was my first time buying a home, and they explained everything clearly and patiently, no matter how many questions I had. I would absolutely recommend them to anyone. I really can’t thank them enough.
JP
John P. H.
Worst customer service I've experienced…
Worst customer service I've experienced in over 50 years of buying homes with financing.