Sage Home LoansReviews of sagehomeloans.com

I have not payment information, and I don't want to be late. Horrible.

Started off great with a competitive rate. Communication got really frustrating in the end, resulting in closing delays. They did make things better by waiving some fees that came from the closing delays. Then they sold the loan to a company with horrible reviews so now I am really nervous about the life of the mortgage and what that looks like for us. I didn't know up front that they would be selling it immediately. I would not use Sage again.

Responsiveness was poor, especially towards the end close to closing. My realtor sent messages early and they were ignored. Only received clearance to close a few hours before closing.

High turnover, very slow on correcting of errors. Excuses from Representatives, the customer service nonexistent. The company states on the recording when nobody answers. We are closed on observation of Thanksgiving. This was last week recording on Feb25. 2026. if you’re a veteran getting a loan, do not use them use that united lots of confusion. stay away go somewhere else veteran United or a different bank that knows how to work with vets. They are not vet friendly.

While Sage had great rates and provided a detailed cut-sheet with mortgage rates and associated points, their documentation system was unreliable as they requested the exact same documentation numerous times. More importantly, we had to continually reach out to them as we approached closing as they did not know that they were required to provide our final closing disclosure 3 days in advance, so that we could review and get our wire transfer lined up. They made an already stressful process even more so.

Be careful. The loan processing team was late on my notice to perform date. Underwriting is very unorganized and requested the same documents that I had submitted several times already. Loan application process was easy and fast but the team needs has to be more communicative. They were speaking to my real estate agent about financial information and documents required. Not the right person. After underwriting approval, they scheduled the signing at 11:30am the following day. Underwriting didnt send the documents to the mobile notary until 11:00am on the day of signing. This made the notary 25min late to the appointment and my wife late for work and close to the cut off for wire transfers through the bank. If you go with them expect to spoon feed them everything and the same documents over and over and over and over again

I was passed between different agents and asked for information I had already submitted numerous times. It was difficult to upload documents into the website. I was told about the time of my closing at 8:30pm the day before. At the closing, I was told I did not need anything but my driver's license but I owed money to the title company and was not told about this.

What team did you have in mind. No return calls since august 4. I have no team Items changed from loan estimate, final cd received late, no responses to emails to sage. Loan insurance increased from loan estimate by 50% with no advance notice. Cd provided late after months of providing all requested information. This makes it impossible to consider other loan options