I will no longer shop at Safeway. I just returned from my local store. Customers were not required to wear masks. Following the directional traffic indicated in the aisles was not enforced. Social distancing in line while waiting to check out was not enforced. I saw several Safeway employees that had their masks pulled down around their neck and not over their faces.
My husband just died from Covid-19. I know someone else, a previously healthy young man, whose kidneys were so badly damages from Covid-19 that both kidneys no longer function. This young man now has to have dialysis 4 times a week. This virus is not a joke. It's not a conspiracy. It's not the flu. Previously healthy people, including children, can die from it.
Safeway doesn't care enough for their employees or their customers to enforce safety practices. People are dying. Evidently Safeway doesn't care. I will be shopping at a store that requires everyone to wear masks. I will not shop at Safeway again even after this Covid-19 nightmare ends. I won't support unethical businesses.
DG
Diane G.
I visited Safeway in Hyattsville…
I visited Safeway in Hyattsville Maryland on May 1st 2020 and some of the items that they had in the sales paper were not in stock. I am quite sure this is happening at other stores but I am asking that you do not list these items when in fact you you know that these shelves are empty.
PD
Patty D.
Horrible service and bad delivery never came, they cancelled my order without telling me!
I ordered many items for delivery since 4-26-2020 they make me wait at my house to deliver the order from 6PM to 10 PM, I closed my business to come and wait, they never came. The add at the website said we are assembling your order I called this morning and after waiting for 15 minutes they said "we cancelled your order because there was one item out of stock" I asked why you then make me wait for it? she said "well that's how the system work" I told her "go to ***
User's recommendation: DO NOT PURCHASE AT SAFEWAY I ALSO READ IN THE INTERNET THAT MANY EMPLOYEES AT TRACY WERE CONTAMINATED
GA
Gayle
My receipt did not have the code to…
My receipt did not have the code to give a review for my checker.
Logan Wilson was great. Working with a new bagger, very patient and informative to make sure my groceries were bagged with care. Always have a positive experience at this store.
Store 4405
VA
valerie
gouging prices during pandemic
gouging prices during pandemic. enough said..... prior experiences also bad . customer service hung up on me ... overcharged at register ... many things are not good about this place ...
AL
Annette L.
Harassment, Not Observing 6 Foot Rule and Refusing Help
April 4, 2020 I went to the Safeway Store at, 22280 Foothill Blvd., Hayward, CA I entered the store,I said how happy I was to find an open store.The exact words I was told was,"you're alright, come on in."No sooner did I get to the first isle,the night Manager informed me it was 2 minutes before closing.He walked up to me,within inches of my face,wearing no mask and not observing the 6 foot rule.A couple of minutes later it was announced that the store was closed and to please proceed to the checkout counter.I was rushing as fast as I could to get the items I needed.Jacob,night Manager,continued to follow me and told me it was 2 minutes past 9 and I needed to leave the store. I asked him to step back which he refused to do.He then,followed me to the next isle saying it was 4 minutes past 9 and I need to leave the store Again I asked him to step away. He refused.Down the next isle I went, he approached me again telling me it was 6 minutes past 9 and I need to leave the store I kept asking him to step away and he refused.The final time, he approached me again, telling me it was 8 minutes past 9 and I need to leave the store. I told him I was just going to grab a package of hamburger and I was leaving.When I left the store, I realized, in my excitement to find a store open, I forgot my keys in my car I knocked on the door and the Security Guard answered and explaining to him my situation, I asked him if he could call AAA. He was so kind. He called AAA and gave them all my information and told me they would be there in 45 minutes. He even offered to drive me home but I didn't want to leave my car there with the keys inside. In the meantime, I am standing there in the pouring rain and cold. I was not allowed to to wait inside the store. In the meantime, while I was waiting, I ended up having an asthma attack. My inhaler was also in the car I was outside having an attack, an elder woman, an employee of Safeway, was bringing a cart outside.I told her I was 71 years old and I'm having an asthma attack.She just walked by ignoring me. I banged on the door.No one would come to the door I finally realized one of the doors was unlocked so I cracked it open and asked another worker to please call an ambulance. I guess she called the manager or someone. I saw her pick up the phone About 10 minutes later, the Manager stuck his head out and asked if I was alright. I replied no. He asked, can I help you? I asked him to call an ambulance.Which he did.By this time, I am soaked from the rain.I'm outside in the cold and pouring rain and was not allowed to wait in the store By the time the ambulance arrived I was in full attack along with a panic attack I was given a breathing treatment and was strongly advised to go to the hospital.They kept insisting but I refused for 2 reasons. I am afraid because of the COVID-19 and I had a wounded dog at home who couldn't walk and who needed` me to attend to him.They were so nice.They took care of AAA for me also put my groceries in my car for me.After refusing several times to go to the hospital, they called the doctor and I signed an AMA form I saw my doctor on the following Monday My asthma still has not cleared up and getting worse.April 13, 2020 I called Safeway and spoke to a Manager named Carl He asked me to come to the store and meet with him I told him what happened He pulled up the pictures on his computer.I pointed out the person and was told his name was Jacob.He told me that was the first time Jacob was at their store because Jacob was a floater.Yet when he pulled up the pictures he immediately knew him.He told me it was my word against his even tho' in the picture it shows Jacob with no mask on I asked him to give me an Incident Report and he said,as long as I was outside it was not Safeway's responsibility I mentioned that it actually began while I was inside the store.He shrugged his shoulders I asked him if he was refusing to give me an Incident Report and he replied, "yes." I left the store
CL
Char L.
Safeway ripping of customers at the registers
Safeway are known for their constant double-swiping (double charging) going on in many stores in SE Melbourne, namely Seaford (the worst), their scanners charge an item twice rather than once. They do it on purpose to rip ppl off. I've raised the issue with numerous Managers & they do absolutely nothing about it. It's a scam that was raised in A Current Affairs or another current affairs show years ago! They blame the machines but surprise surprise each time I go back the same thing happens. No one of them care. They'd make millions each year taking advantage of customers. It never happens at Coles or Aldi etc.. interesting!..
BJ
Bruce J.
Very bad store would not recommend…
Very bad store would not recommend nobody else as this place is a store. Letting other in just to grab toilet paper hand sanitizer they need to put it to a limit