SafewayReviews of safeway.com

Safeway largely allows only positive reviews for its store-brand products - with a sprinkling of other reviews to create the appearance of balance. I bought Safeway Organic Chicken Bone Broth because it had five-star reviews. It is foul, with a bitter aftertaste that makes it taste as though something in the pot was spoiled or rotten. I have dumped two quarts because they both had the same bad taste

I am writing this review after my third experience being wrongfully targeted and treated like a thief at Safeway Store #1070. This latest incident was far beyond a simple misunderstanding; it was outright harassment and completely unprofessional. After picking up my medication at the pharmacy, I walked down an aisle to look for Aleve. A third-party security/loss prevention officer—wearing a mask and dressed completely unprofessionally—walked past me and made a rude, instigating remark. When I called out to ask "Excuse me?" to clarify what he said, he refused to engage professionally and responded with, "You heard what I said." When I asked if there was a problem, he ignored me entirely. I proceeded to the self-checkout to pay for my prescriptions and leave. Instead of de-escalating or doing actual security work, this officer positioned himself right at the exit to block and corner me, demanding to search my bag. I complied immediately and showed him my bag—which contained absolutely nothing stolen—because I had done nothing wrong. Only after falsely accusing me and subjecting me to an unwarranted search did he try to dismiss me with a fake "have a good day." This individual’s conduct was aggressive, confrontational, and wildly inappropriate for anyone working in customer service or security. Intentionally provoking paying customers, refusing to communicate professionally, and making unfounded accusations is a liability to this store. Safeway #1070 management needs to review the security camera footage of this interaction immediately, address the actions of this third-party security guard, and remove him from this location. Customers should not have to endure hostile confrontation and false accusations just to pick up a prescription. I expect management to take immediate action regarding this staff member

This is for the Bonners Ferry Idaho store. I have always liked this store, It is quiet and clean and mostly has had helpful people. I was in the store today and had a 6 back of beer that i unloaded out of the cart with other groceries for my wife. My wife was paying for everything and had her visa and club card ready in hand. The cashier then asks me for ID. (I am 51 year old) I did not think anything of it or why. I then said i don't have id. I had summer wear on and was not caring a wallet as my wife had her stuff. He then became very rude when I said i don't have any and my wife does as she is paying. He then went off on how i touched the beer so i need to provide id. I then said well i don't have any and she can deal with it from here as she has id and i am sure i don't look under 21 so i think she can pay for this and we will be on our way! This guy proceeded to tell me i have an attitude and its the law. He may be correct it is the law but if my wife was paying for our buns and beer i don't think this should of been an issue to pursue. Instead of correcting him self and jut letting it go he kept at me until i became agitated and told him not to sell us the beer. He then still would not let it go so we left our other groceries on the till and left. I will never be setting foot in that store again, and i will spread the word of this to anyone else i know shopping there. The Supper 1 store across the street from this location had better deals on beer i found anyways and i had no issues purchasing it with my wife. It is too bad because like i said I have shopped at this Safeway location for the last 20 years + when I come to Bonners ferry. I will not be anymore. By the looks of how many cars are in your parking lot compared to the one at the Supper 1 I think I can see others are doing the same.

I placed a large delivery order and the package of beer that I ordered came damaged,stinky and I had to throw out three cans and wash the rest. I find it hard to believe someone would shop that for me and they never bothered to even give me a partial refund.Bye,bye

Well first off the Dallas Oregon Safeway has not always been the very kindest to some people I've watched it with my own eyes and it's happened to myself and other people I know they've got new people now so it's getting a little better they're more friendly they help more they don't get upset when they are asked to help someone

This company is purposely making the bank reverse payments to get late fees from your policy. I have been banned from autopay because you wanted to wait 10 days after the payment is made to take the money. Why send emails saying the payment is made then reverse the charges days later because it wasn’t in the bank? This is a scam and I’m mad that now I’m going to have to switch policies again. Why are you taking it out on the customers when you know the bank is the issue. The representative told me that it’s my responsibility to make sure it’s in there after 10 days but you’re sending confirmation that the bill is paid! I can’t stand being scammed for more money when I paid on the date you asked. And yall allowed my claim to not go through when me and the person who hit me had the same insurance. She knocked my whole bumper off as she ran a stop sign and yall did nothing. Waste of money dealing with yall

We placed an order through their app at 10 am. Slotted for between 2 -6 pm When I called. The delivery service for the store. She said that they will get to it by 3:45 pm. No sooner priority orders come first. And the 4th of July is tomorrow. I was wasn't pleased with that response. I am on a fixed income and paid with what little benefits I receive. And I get attitude and nothing was resolved. I have been waiting since this morning only to wait longer. With no explanation what so ever! The last time this happened I reported her to the manager. In order to get it prepared faster. I am angry because the only why I do online shopping through the app. Is because I don't have access to a grocery store. But this is getting frustrating!

Truly one of the worst grocery chains! The disconnection between the corporation and its stores is hard to believe; there are always problems with digital coupons and today's was particularly extreme. Safeway has a come-on for $15 off a $50 online order; a 30% discount is nothing to sneeze at, so I tried to place an order for pickup. When it came time to check out, I attempted to enter my card number and the online app balked; no error message or explanation was forthcoming, it just didn't work, but I was then locked out of the website entirely for a time -- "Error 15". After calling the Philippines and waiting a considerable time, I was informed that the card I use to pay for groceries in Safeway stores would not work online. There was no question of fixing the problem or of offering the discount for a purchase in-store; the supposed customer service representative asked me whether I could use another form of payment than the one I want to, which I routinely use in Safeway stores. I'm sick and tired of Safeway's consistent failures and abysmal, off-shore customer service! Each part of the operation apparently operates independently of the others and stores cannot correct the many problems foisted off on them and on customers by corporate!