Unfortunately 1 is the lowest score you can give. Equally as unfortunate(actually way more) i had the displeasure of working for this "company" as i use thatcterm very loosely. They were awful. Ive never seen any business treat their employees worse. From the second i started til the day i left. The store manager made it clear he was a racist on day one and didnt care for white people(me). And he hated women equally. So i was worked to the bone...criticized constantly never shown anysort of gratitude or appreciation...put me on call like im an f'n doctor(they pay minimum wage only because they have to). While i watched persons of his dame skin caller walk down easy street. Hed laugh and crack jokes with them constantly praising and openly complementing them. Worst of all is they pretend to care about employees, but DO NOT AT ALL. To many backstabbing two-faced instances to list. They're just plain despicable. Spend your money literally anywhere else.
DR
Dwayne R.
Concerning the Redwood City Safeway
Concerning the Redwood City Safeway: Waited forever trying to order some Macaroni salad. One person working and can't speak English. What the F is wrong with Management? the store is dirty and filled with the lowest form of human life. I hope you guys go out of business. Seriously.
MA
Mary
Getting harder to justify shopping at Safeway
I live in Everett. WA and shop at the Safeway near my house, occasionally, because I am only willing to purchase a few items at a time. Why? Because Safeway appears to be on a self-destructive path. They routinely offer sales that cannot be relied on through their "Digital" coupons offers as well as other posted "specials". While I use to be lucky with their employees, mainly receiving decent help, I'm afraid that too is now headed in the wrong direction. Today, I tried to scan a digital coupon posted beneath an item and, as often happens, I could not. I flagged a worker and asked her if she could help. After trying several times, she couldn't, apologized and said I should just take a picture, which I have done many times before. However, this time, when I went to self-checkout, as usual, the employee there today treated me as though I was the dumbest person on the planet. When I said the digital scan posted did not work she said, "Yes it does because I just helped someone else". She then said, "I will now have to void all items and you will have to re-scan everything." I felt like saying, "You mean ALL 3 ITEMS?", but I didn't. Instead, when she told me to give her my phone so she could do what I couldn't, I said, "Thank you, maybe I can see what the issue is." The issue was, as she rudely proclaimed, "You have to scan the bar code on the item, NOT the posted Just for U code." Wow! News that has never been shared before. Is this new? Who knows, but no need for rudeness. Honestly, at this point, there is little reason to drop in for anything at Safeway. Here's what I think, at the end of the day, most people who are responsible for picking up the tab for others who either prefer to keep their income artificially low in order to qualify for handouts and keep from paying their fair share of taxes, and I've known a few, or earn too little on their own to support themselves, have a hard time rationalizing ongoing poor treatment and abuse by any company, let alone one that can't stop themselves from panhandling at the register via the ATM. ENOUGH ALREADY! I am perfectly capable of giving a donation to the charity of my choice and neither need or want a middleman. Now, 1.) Start treating your employees well so that their disgruntled attitudes aren't passed on to customers you may wish to keep. 2.) Fix your system so that the proper discounts are applied. After all, most other retailers are able to do this. If you cannot accomplish this, find out how competitors do it. 3.) Give us all a break and STOP asking for money for organizations you think everyone should be donating to because most people who don't qualify for any handouts are already picking up the slack through forced ongoing, in some cases illegal, increased taxes.
DO
Dotty
My husband and I shop at this store…
My husband and I shop at this store because it is close to our home. Not again! We live in Aurora, CO and shop at the Safeway store on Peoria and Mississippi. They have only one checker and we have to use that checker because of the amount of products we buy. This last visit there was a line of six shoppers waiting to check out. Some folks put their products back and left the store. The clerk at that station has obviously had no training in customer service. I told my husband, well, we got the "happy" clerk. I say that in sarcasm, not literally. Many times they are out of products in the deli section. Not a pleasand experience at all.
PM
Phani M.
Donut Disappointment
Bought a dozen donuts today for $5 at the Cameron Park Safeway. I was disappointed in the quality of the donuts. They are all over cooked and dry. Some were sunken in in the middle. I will not be buying bakery donuts from them again. Once upon a time their donuts used to be soo good, soo soft and fluffy with a good rise and neatly decorated but not anymore.
KA
King A.
Digital coupon deceit
Safeway Georgetown DC: I have to acknowledge that employee is like a little brother (15 years now) but lately he is developing some ego with long job security and may be weed... When the digital coupon does not work, I need explanation (I pay everything I get there) and he cursed me where too many of the store customers are bigger than life. Why this digital coupon has to be connected to the phone when the phone number alone does not credit the discount
LS
Lizz S.
What the hell is happening at Safeway?
What the hell is happening at Safeway?
Purchased a charging cable in a sealed box so viewing the size isn't an option. Got home & realised it doesn't fit my phone, i then tried to return it for a refund. Ha ha nice try!!!!! Safeway no longer offers refunds on any item.
Are they that hard up for money? What ever happened to customer service.??
You have gone downhill Safeway!!!!
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KA
Katie
My grandmother was cussed at by a…
My grandmother was cussed at by a Safeway by employee in front of a crowd of people. All my grandmother wanted was some help in finding the bacon. She came home so visibly distraught. Our family has been going to that location for years and just seeing my grandmother so shaken by this is disturbing. The manager overheard this exchange, and I can only hope that the employee was fired. What happened to good customer service?