BJH
The part of the process that I take…
The part of the process that I take issue with was not being able to decide the day and time for the system to be installed; requested it be done on Saturday but was told it had to be the same night. It was after 7pm when the sales rep left and after 8pm when the tech arrived to do the install, which took over 2 hrs. I was uncomfortable and not pleased about having a service tech in my home that late at night. In addition, since my days start around 4:30am, this made for an extremely long and exhausting day.
Response from Safe Home DirectOct 9, 2021
Thank you for your review. We are sorry to hear you didn’t have a 5 star experience, but we really appreciate you bringing this issue to our attention.

