customer
I have contacted Torrin and Cavin…
I have contacted Torrin and Cavin several times. they didn't seem to care. Scott from the tech has called me to resolve my problem. I told him I would go to ATT which i did do but before I got home the alarm went off because my lawn man was mowing. your computer called me and I gave them my pass word but they didn't understand what in said. the police came so when i went to try and set up the camera I had forgot, I will call Scott again today and set up an appointment for a tech to come out next week.
Response from Safe Home DirectJul 30, 2021
We are most disappointed to learn that you had an unsatisfactory experience with our company. We take pride in our responsiveness to our valued customers. As you have not identified yourself in your review, we are not in a position to reach out directly to you. However, we would strongly encourage you to reach out to us at [email protected] with your full name and account number so that we may assist with resolving your concerns. We look forward to hearing from you.