Safe Home DirectYou’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Judi C.
Great customer service. Didn't feel pressured . Very good on time .
Response from Safe Home DirectOct 23, 2025
Thank you for your kind feedback! We’re glad to hear you received great customer service and that everything went smoothly without any pressure. We appreciate your trust in Safe Home!
Lucille H.
They were very professional, very nice
Response from Safe Home DirectOct 23, 2025
Thank you for your feedback! We’re happy to hear our team was professional and pleasant to work with. We truly appreciate your trust and the opportunity to serve you.
customer
They did a great e. Bit my front door bell and back doesn’t work
Response from Safe Home DirectOct 23, 2025
Thank you for letting us know. We’re glad most of the work went well, but we’re sorry to hear about the doorbell issue. Our team will reach out right away to get this resolved for you. We appreciate your patience and the chance to make it right.
Charles S.
The people were very friendly and genuinely seemed concerned for our welfare. The installation went well and we were taught how to use the system. Our neighbor had their carbon monoxide warning go off the day before, and the fire department and gas company were dispatched. It seemed to be of good value and ensured our safety.
Response from Safe Home DirectOct 23, 2025
Thank you for sharing such thoughtful feedback. We’re so glad to hear our team was friendly, caring, and took the time to make sure you felt safe and confident using your new system. Protecting families and giving peace of mind is exactly what we aim for — we truly appreciate your trust in Safe Home.
Crescent Pipe T.
Miguel was very helpful and answered all of our questions. When we decided to change something with our system, he was able to come out and quickly make the change for us. Thank you Miguel!
Response from Safe Home DirectOct 23, 2025
Thank you for the wonderful feedback! We’re thrilled to hear Miguel was helpful, responsive, and made your system update quick and easy. We’ll be sure to share your kind words with him — he’ll really appreciate it!
Antonio B.
Great company!!! Both reps and techs are awesome!
Response from Safe Home DirectOct 23, 2025
Thank you for the awesome feedback! We’re thrilled to hear you had a great experience with both our reps and techs. We truly appreciate your support and are proud to have you as part of the Safe Home
Pburch
Very professional but friendly. Explained every thing that was done
Response from Safe Home DirectOct 23, 2025
Thank you for your feedback! We’re glad to hear our team was both professional and friendly, and that everything was explained clearly. We appreciate your trust and the chance to serve you.
Bianka P.
Davon was very professional, polite and knowledgeable, as well as respectful of my home. He answered all questions and was very patient.
Response from Safe Home DirectOct 23, 2025
Thank you for sharing your experience! We’re so glad Davon provided professional, courteous, and knowledgeable service. We’ll be sure to pass along your kind words — he’ll be happy to know he made such a positive impression.
