Safeco InsuranceReviews of safeco.com

Similar to past complaints, if you have a claim, they will find something to mark down the amount for. Had a hail storm but only 1/2 of the garage had hail damage the other half was the result of 'wear and tear'. Pictures clearly show mail pock marks. Pointed out how they are covering hail damaged downspout on the north side of garage, but not roof on the same side. Guess the hail storm only picked on the downspout. Now they want a claim appraisal process which will cost them and me more than the additional amount to just replace the roof on that side of the garage. Think triple and quadruple before purchasing insurance from this carrier.

If I could give ZERO stars I would worst customer service ever. Dropped me without any notification at all. The did not send FS1 to Raleigh NC. My tags got canceled because of SAFECO even though my premium had been paid. I always paid my premium. They had my Title number wrong and refused to fix it. Also called in October of 2023 to change my address I have proof I called but, THEY DID NOT CHANGE MY ADDRESS in their system. STAY AWAY FROM SAFECO

Disappointed with company, have been with Safeco for about 15 years and have both auto and homeowners' insurance with them. I just received my new polices and there was a 30 percent increase in my homeowner's policy and a 20 percent increase in my auto policy, in all the time I have been with Safeco I have never submitted a claim against the auto or homeowners policy nor a ticket.

My mother had Safeco renter's insurance. Last month her health declined and is now in Hospice care. As she isn't living in the apartment anymore I wanted to cancel her service. Safeco refused, unless I show a copy of power of attorney. I don't have power of attorney. I'm stuck. They could simply verify by calling the landlord to verify the vacancy. Out of all the services (even those considerably more expensive), this is the only one that refuses to help unless I show power of attorney. Very disappointed in their inability to work with me to stop the charges.

I called safeco to get insurance for my 2023 f 150. The guy told me 223.00 a month.. he didnt take off pip insurance . First payment was made no problem. Second payment was 250.i tried to get in touch with greg at Lock ridge safeco . Never returned my dozen messages. Then third payment would have been 295.i found insurance for 170.a month. NEVER use safeco. Thats how they treat senior citizens on a fixed income.i have ms and can barley walk.worst company ever.HEY GREG IM STILL WAITING

Was with Safeco for many years, every year my bundle rate went up as expected, but this year went up 50% without having any claim, my agent said is inflation and blame it on the economy, what a scam, loyalty has zero value to them!

Horrible company I’ve had that company for years just paying my premium then it all changed I got a frozen pipe on January 20 2024 they won’t pay for damages fairly I hired an attorney my house is still in disarray a huge whole in my garage damaged equipment/clothes my son’s car terrible company my policy was bought through Liberty Mutual a truly horrible company

I was with this company for OVER 20 years, and I got one speeding ticket and they dropped me!!! They are owned by Liberty Mutual, so I would expect they are just as bad. Really? You couldn't just raise my rate? You had to DROP me?! This company is a horrible company, I hope they go completely under!! Terrible! 20+ years of business, and they take a giant dump on me for one little mistake. HORRIBLE!!!!