Safeco InsuranceReviews of safeco.com

My wife and I had a house fire that was devastating. I was concerned because of stories I'd heard about others having issues with their insurance claims. Our experience with Safeco was entirely positive. They assisted us from the day of the fire through till when we could return home. They walked us through entire process from the fire mitigation to the reconstruction and working with contractors. The agents were very friendly and supportive and did everything they could to assist within the bounds of what our policy allowed. And prior to the fire, never having really paid much attention to the policy (I am embarrassed to say) my wife and I were pleasantly surprised that it covered most every essential need associated with our loss. We recommend Safeco without reservation.

People really like to post negative reviews, and I am sure there can be some validity to them and sometimes not as we dont know all of the reasons and they might not either. But for me, granted they had some rate increase the past year and a half like everyone, but 2025 Jan 20th on the home and Feb 1st on the auto no rate increases in Michigan, which is awesome. And the times I have had claims, they were able to be dealt with online and via the phone.

I didn't need to use my policy in the years that I had it, but they were very easy to communicate with from start to finish. Just cancelled, but I would absolutely consider going back with them if I needed to extend my policies beyond the insurer that I've consolidated them on.