Safeco Insurance, a member of Liberty Mutual Group, is a national US insurance company.
Safeco Insurance (safeco.com) has 96 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Jeff W.
Unable to do anything on line. Options to change my address was there but when I tried I got a page telling me this is "coming soon" and could only be done by calling my agent. Can't reach anyone and can't do anything online. Ended up cancelling the policy (through an agent even though I paid Safeco directly).
AG
My second time a renew my insurance without any accidents and it's the second time they go up in price... In my first year, I paid $198. In the second year, it was $252, and now it is about to go up to $298... If they have a normal reason, I'll delete my review.
Steve
Rates on auto insurance increased by 25% and homeowners by 60% Needless to say we are not renewing
Elizabeth R.
I have had Safeco Auto Insurance for 20 years. In the past I had great service, when I had an actual agent. Recently their service has gone downhill. I got a notice via US Mail that they were adding two people to my policy. I have no idea who those people are. I would have been charged extra and those people could have filed claims I would be liable for. I called to demand an answer and all they have for 'agents' are college students in a call center. I got some lame excuse that Safeco had investigated me and found these 2 people were living in my house. Total LIE. I have lived alone in Alaska in the same house for a year. No one else is on my lease. Previously I lived alone in Idaho and Oregon. My privacy and account have been compromised by scammers working for Safeco. I filed a BBB complaint and am getting quotes from other Insurance Companies.
