Running WarehouseReviews of runningwarehouse.com

i LOVE running warehouse. The deals, free and fast shipping (as a US resident), and free 90 day returns are unbeatable. I've been a customer for about 3 years now and they've always shipped my items safely and efficiently. It has allowed me, as an average but enthusiastic runner, to obtain gear that elevates my running experience without breaking the bank-- especially with the insane price of shoes these days. I still have yet to pay full price for a pair of running shoes from RW, though I'm the type who waits for last season's shoes to go on sale. Their returns are slower than many other companies but they do say to allow 10 business days for processing and with how easy the returns are (they give you a return form AND shipping label sticker in the package) I really can't even complain. And the one time I did reach out to customer service with a concern about my return they were quick to respond and provided me with all the necessary info.

I ordered from Canada, thought it was Canadian prices with shipping and then brokerage charges, the running bra was $140 dollars, I could have bought 2 lululemon running bras. I have learned my lesson.

Très satisfaite, commande effectuée le vendredi reçu le mercredi !

prix imbattable sur des asics cumulus en 42.5 commande arrivée en moins d'une semaine. parfait

I made a purchase on 12/28/2022 and paid for UPS 2 day air. The website indicated that my card would NOT be charged until items had shipped. On 12/29/22, my card was charged, and it indicated "items shipped", however there was no tracking data. By 1/2/23, I still did not have the items and no tracking. I contacted customer support and they were not helpful. They eventually responded saying I could cancel the order if I wanted. So I did. They had the package, which was still en route, redirected back to their warehouse. And, that was received by them on 1/3/23, however I have still not been refunded my $536.30 as of 1/6/23, and have disputed the charge with my credit card company. Really horrific customer service, and DISHONEST. They charge your card BEFORE it ships!

clear info online, ordered from nz, great price and fast delivery - will definitely shop here again

The best experience ever! Runningwarehouse shipped me an item through GLS(worst courier ever) and it got lost by the courier so they innediately replaced me a new one. Will be buying again at runningwarehouse for sure

There is virtually no reply to emails. Tried to cancel my purchase, (3 days to responde an email), 3-5 working days to have the money back? It’s has been already 2 weeks since and no money back. This was my first purchase with them, and certainly my last one. There should be an option to rate 0 stars