Running WarehouseReviews of runningwarehouse.com

Simply dreadful I returned a pair of shoes two whole weeks ago. I rang them last week and they confirmed that they had received the shoes the day after I returned them and said I would receive my money - nearly $160 - within a couple of days. Two whole weeks later I have been advised by email that they have indeed received the shoes and am likely to receive my money in 5-7 business days. Simply disgusting and sharp business practice. The shoes were in perfect condition as they were tried on once so there is no excuse: either they are venal or they are shambolic and will be going bust soon. I hope so.

Super Internetshop! BLITZVERSAND und faire Preise! Jederzeit gerne wieder, absolut empfehlenswert jederzeit gerne wieder, D A N K E!

Compré unas zapatillas para ultra trail de la marca ADIDAS, que obviamente no pude probarme porque la tienda es on line. Cuando sali a correr con ellas, el cuello de la zapatilla era muy rigido y me presionaba tanto los maleolos de ambos pies, que tuve que parar despues de 10km del dolor que me producian. Me puse en contacto con ellos y me dijeron que no podian devolverme el dinero porque la zapatilla no estaba defectuosa. Asi que ahora tengo una zapatilla de 125€ que no me sirve para nada. Creo que una empresa como esta, y una marca como adidas, deberian responder mejor a sus clientes y no permitir que un cliente se quede sin poder utilizar un articulo, DE ALTA TECNOLOGIA, para la actividad para la que se supone que esta diseñado, y todo por no admitir la devolucion o el cambio por otro modelo de zapatilla. Espero que recapaciten y se pongan en contacto conmigo para resolver este asunto de manera satisfactoria.

Schnelle Lieferung, gute Ware, ich bin total froh. Ich hatte Zweifel beim Lesen die andere Bewertungen auf Trustpilot, aber am Schluss ist alles super gegangen!

Lieferung schnell wie DHL, On Cloud Schuhe fehlerhaft mit starken Kleberückständen im Stoff. Reklamation wurde eingeleitet, keine Kulanz, keine Support bei Zollabwicklung. Bei Reklamation aus nicht EU ist man dort hilflos. Somit für mich ein absolutes No Go!

I recently tried to return two pairs of shoes that I ordered from Running Warehouse Europe. I felt that I needed to travel more than the length of my 48 sq meter apartment, so I ran outside in them for a few minutes. While running in them, I realized that my feet slipped around inside the shoes since they were slightly too large (it was my first time ordering in European sizes, and I must have miscalculated). I cleaned them off so there were no scuffs, dirt, or stains on them, returning them in essentially unused conditions. Running Warehouse Europe refused to accept my return. I asked for an in-store credit and they refused that as well. I have purchased at least a dozen shoes over the last 8 years from Running Warehouse in the US, and never had any issues like this with returning them. Even if they were worn multiple times, I could still get an in-store credit, and I did not realize that RunningWarehouse-Europe had such a different policy. I feel that as runners, they should understand how important it is to get a shoe that feels right when running, not just when trying them indoors. For this reason, I will not be purchasing shoes from Running Warehouse-Europe again.

First they shipped me someone else's order. Then they suggested a full refund, since they had a policy to not ship replacement orders internationally. I did not like that solution, and I told them. From there, I got the best service thinkable. They sent me my own order with express delivery and gave me a store credit for the trouble. This back and forth, including shipment only took about 5 days extra. So it turned out very well in the end. I purchased a running shorts and a singlet, btw. Quality and sizes were as expected and the prices were favourable. I will not hesitate to place another order there.

El plazo de entrega estupendo. El problema fue cuando abrí el paquete, la caja venía con el número de zapatillas correspondiente pero las zapatillas tenían otro número. Si no saben hacer coincidir el número de zapatillas con la que pone en la caja, pues mal vamos. No pienso comprar nunca más.