RulaReviews of rula.com

So far, I have been very happy with my experience at Rula. I live in a small town very removed from mental health help, and this has made it easy for me to get counseling and medication through my insurance.

I love the idea about virtual therapy. I don't have transportation at the moment so for me this option it's wonderful. My first therapy session it was really good.y therapist it's very patient and listen

I like that you offer remote sessions. After having surgery, I’m not allowed to drive right now. I can continue my sessions online. I have not experienced deadlines. Before, I was limited on how many sessions I had left.

My first experience was great.. being able to have Sunday appointments is going to make life less stressful.

It has been really difficult to find a good therapist on Rula compared to other platforms I have used and I'm not sure why. By good I mean good in a basic way that includes basic professionalism. Multiple therapists on the platform have booked intake appointments with me and then told me either during the appointment or very early on in our sessions that they are taking a break from their practice for weeks or leaving the platform, sometimes even on the day of our next appointment. They then cancel all of our upcoming sessions. Others have done so much self disclosure that it felt as if my sessions were actually their therapy sessions. I knew way too much about these people and their lives in a very short amount of time. I called Rula and told them that I am having a difficult time with their platform because of this and had them recommend the next therapist. This didn't seem to help but their customer service was at least pleasant to speak with. The therapist they recommended seemed extremely disinterested and also seemed to be using an AI summarization app that I don't recall consenting to the use of. The last time I called to articulate all of the concerns mentioned here, but the rep was not receptive and I could not say that it was a positive customer service experience. Overall I have never had this experience on any other therapy platform. Rula is covered by my insurance so I'm trying to use it but it has been strangely disappointing. I will see if there's a way to mention this to my insurance provider as well.

My therapist was very understanding and compassionate. He strived to help with my current situation. Thank you.

Compassionate, Friendly, Consistent and Effective!!

I had to talk to a few different therapist before I found the one that I really really liked. I just feel like she really gets me and with my experience with therapy it’s not easy to find someone you really trust so it was well worth the time it has paid off emotionally for me far more than I could’ve ever imagined.