RulaReviews of rula.com

I felt satisfied and felt heard

Over all it is a great site pretty much easy to use. I’ve had 2 occasions where my therapist and I could not connect. But it been great ever since

Susan is amazing and I really appreciate all of her help

I love my therapist and I love the ability to use her since I wouldn't be able to if it was in person visits. But for all the good the billing department is awful. I have five different charges on my card that are incorrect but it is taking weeks of back and forth to get it resolved with my FSA. Hundreds of dollars when it should be just a copay.

Great communication and follow up.

I was able to narrow the choices of which counselors to choose from, but I had the final say. I did not like better help because it only gave you 1 counselor to choose from when you took a questionnaire and you did not get a say after that. Better help immediately contacted the counselor. I did not like that. I like how RULA puts me in the driver's seat. I like how RULA has a bio on each counselor and also the counselor's years of experience and treatment approach and style of counseling. Being a Christian, I liked that in the counselor's bio it shows their religious affiliation and how they can counsel from a more faith-based strategy if you would like. This is extremely important for me.

Rula is an excellent website focused on connecting patients with therapists. I’ve been very pleased so far.

It's easy to schedule or reschedule since you can view openings online. Meeting by Zoom is convenient. When you answer the questionnaire you get the results, and can see your progress.