Mahdi F.
The folks at Rula told me they take my…
The folks at Rula told me they take my insurance (Blue Shield of CA), then charged me as self-pay. I asked what was happening and they said they don’t take my insurance(?). I’m now down over 400 dollars from multiple sessions.
Response from RulaDec 4, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.



