RulaReviews of rula.com

Our therapist is very understanding and honest. She has helped defuse tensions and issues that have been unresolved for a long time.

My therapist ended my session 30 min early saying she didn't want to overwhelm me. Then the day after my appointment she canceled all my appointments. I didn't think anything of it. So I rebooked and she canceled again. I thought maybe there was a glitch so I rebooked and she canceled. For this to be a mental health company rejecting to see people is very triggering. I would never recommend anyone use Rula. I still do not know why she pretty much ghosted me.

My therapist Grace is amazing. She really gets me and is helping me to understand myself and work to improve myself as well. I have only seen her three times but I find myself looking forward to talking with her each week. I recommend others to try using Rula, you won’t be disappointed!

I did not know what to expect when I first started with Rula, but I really like the Zoom call interface and timely reminders. I also love who I'm working with. She listens to my needs, helps me reflect and problem-solve, and has given me some simple tools to help me.

My distaste would be for the Therapist. There doesn’t seem to be much accountability for them. My therapist was unprofessional, during our meetings she was consistently looking down, possibly reading texts messages on her phone. She kept switching up my appt type last minute asking me if I could do phone vs video. The last straw before I switched was her ending my appointment 10 minutes early. Rushing me off the phone and when she asked for my availability for the next appointment, she told me to text her some dates and I never heard from her again. She also kept insinuating that my husband had been sexually abused because he has an issue with food, and that he wasn’t being honest with me about there being sexual abuse in his past. Mind you, I was not there to talk about my husband or his past. He has his own therapy he goes to and I respect his privacy. She was constantly bring him up. She would also always bring up her other patients, which is inappropriate and unprofessional.

Very helpful

The therapist assigned to me was terrible. The first two appointments she started the visits late then ended them 15 minutes early saying she didn't want to get into any thing too serious. During my second visit when I discussed my overwhelm her advice was amazing she told me to drink more water and take a walk. Wow so helpful ! My third visit took the cake when we opened up i told her the things that went well that week and she cut me off at 20 minutes and said lets end our visit now since you are doing well i don't want to get into any issues that are distressing and literally said I"m surprised you are doing so well since you were such a mess our last appointment . When I asked for a refund for my last appointment that I was charged a full hour for but lasted 20 minutes they refused saying the therapist said she spent an hour. All they would need to do was review their telehealth records to verify that was not the case. No corrective action was taken with the therapist either, which is the worst part

It was due to therapist, Nicole Gonzalez. She's very thorough, professional, competent & relatable. She expresses everything succinctly & is easy to understand.