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Rula Reviews | Read Customer Reviews of rula.com

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Health & Medical
Mental Health
Rula

RulaReviews of rula.com

4.54,972 reviews
Mental Health

Rula4.5

Reviews4,972 About Contact

Overall score

4.5 out of 5

Excellent

Average of 4,972 reviews

Distribution

5★82%
4★5%
3★2%
2★2%
1★9%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

rula.com

About Rula

Our mission is to make mental healthcare work for everyone.

Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rula.com
Website: rula.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rula reviews

4,972 approved reviews, newest moderated first

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Micaiah R G.
Jan 24, 2025
Wonderful therapist that uses life…
Wonderful therapist that uses life experiences to guide you. Open honest and great people to use!
Report
April B.
Jan 24, 2025
Very pleasant and welcoming Session
The ease of scheduling is great. My daughter really connected with her therapist and felt “safe” with her. The setup and the zoom app was very simple. We can’t wait for our next session next week.
Report
Charmia D.
Jan 24, 2025
The schedule is great
The schedule is great. It was done expeditiously and I truly needed that. I’m glad they were able to see me in my time of need.
Report
Grace M.
Jan 23, 2025
Horrible customer service never…
Horrible customer service never reccomend to anyone
Response from RulaJan 24, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Report
Dwight S.
Jan 23, 2025
Therapists were very patient and…
Therapists were very patient and insightful. They were very relatable to my needs.
Report
Alice C.
Jan 23, 2025
My counselor generally cares about what…
My counselor generally cares about what I have to say.
Report
April N.
Jan 23, 2025
Finally! Counseling doesn't send me over the edge!
Prompt appointment scheduling, appointment reminders, user friendly Zoom for sessions.
Report
Gabriela M.
Jan 23, 2025
Actually I can’t rate your company
Actually I can’t rate your company, but I can my therapist highly
Report

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