DVak
I missed an appointment once
I missed an appointment once, and I was still charged for the appointment. I would think you might let it happen once without having to pay for it, and then if you miss again, then you pay. My therapist is fantastic--five stars.
Response from RulaMar 12, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.



