Anne
Rula is an excellent and reliable app
Rula is an excellent and reliable app. I have used several virtual health appointment apps and Rula is up there with the best.

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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4,972 approved reviews, newest moderated first
Anne
Rula is an excellent and reliable app. I have used several virtual health appointment apps and Rula is up there with the best.
Deb D.
Bernadette is amazing. She connects both professionally and personally. And has great intuition and feedback!
Mista R.
I showed up for four therapy sessions (virtually), but my therapist showed up for one. There was zero communication until I reached out to inquire why my therapist wasn't on the session. I had to do that three times and each time the only resolution I received was "Do you want to be matched with someone else?" With what I'm dealing with, it was hard to believe that my new therapist wasn't there for me. I've asked to cancel all upcoming appointments and that's been done. Now, I don't trust therapists and that's sad.
Response from RulaMar 27, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
B M.
Seeing the therapists’ photos and their personal statements was a big + to me. The scheduling options were easy to follow and the therapist I chose was available quickly. I am dealing with the terminal illness of an adult son so that was important to me. I’m 75 and I wrote a little autobiography in order to save time. I felt an immediate connection to her. I also appreciate the fact that follow up weekly appointments have already been made. Thanks Rula!
Leah C.
Telehealth is where it's at! And my counselor is amazing, I feel better every time we meet.
bgladde
I found Kia with ease. She is awesome and made us comfortable right away. We appreciate the services.
Lee Ann T.
Love this easy and love the way they remind me about my appointment.
Yasmine M.
I really love the therapist that I got she’s been helping me a lot and in the short time since starting I’ve seen the differences in myself, and I can finally see the light.