Charles B.
Virginia is very knowledgeable and…
Virginia is very knowledgeable and blunt at times. She listens carefully to access our problems

Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health
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4,972 approved reviews, newest moderated first
Charles B.
Virginia is very knowledgeable and blunt at times. She listens carefully to access our problems
Pilar T.
Child’s therapist was thorough with informed consent and gave detailed information about how the therapy sessions are formatted
Kae
The whole process from finding a therapist that met my needs and was covered by my insurance was incredibly easy. I felt heard and validated in my first session. I'm very happy with Rula and would recommend them to others.
Unhappy
Beware of this companies billing practices. I had to cancel my appointment 5 hours prior because I work in healthcare and we were short staffed. The next day my credit card was charged $99 for a no show fee. I emailed their customer support dept as well as reached out to my therapist to tell them I had cancelled and neither one responded.
Response from RulaApr 9, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Fina R.
its very private and easy to use - there is secure link sent out every time I want to send a message or get into my appointment
Melissa F.
I love the idea that it lets you search through all the therapist that may fit your needs. Then I get to pick who I want to work with. The therapist that I’m working with has been amazing for me.
Rocio V.
Very clear and specific easy to understand and respectful someone who has large knowledge and kindness
Katherine M.
Rula is amazing. I found a great provider at a reasonable price.