Jennifer G.
Easy scheduling
Easy scheduling, excepts most insurance so the cost is quite low compared to other services. Great counselor match, too!

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Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mental Health
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4,972 approved reviews, newest moderated first
Jennifer G.
Easy scheduling, excepts most insurance so the cost is quite low compared to other services. Great counselor match, too!
Glenda
My experience has been helpful; my therapist is professional. Caring and thorough. Throughout my sessions, with the assistance of my therapist, I have worked through some important issues and resolved some personal problems. I recommend Rula
Cole
Hands-down, the easiest and best experience I’ve ever had with online therapy.
Patrick D.
I don't feel i was fully listened too. Nor did my therapist ever give me any help or tools. So yes honestly a giant waste of money
Response from RulaJun 30, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Jessica S.
My provider is great! I don’t like the 24hr cancelation rule where you get charged $99 if you have to reschedule or cancel. I understand why it is there, but also, when you have multiple providers (rula and external med dr) sometimes appointments do get confused and a little grace (1 time exception or something) would be nice... especially if you are self pay. I dont like having to use 10 (exaggeration) emails to get into my account... why isn't there just an app that uses 2 factor authentication?
Jan
The therapist from Rula is exceptional. She listens and provides helpful feedback.
ron
normal session with my therapist and easy to access
Kim P.
All three mental health professionals assigned to me have been immensely helpful. The communication, the availability, the flexibility have been exceptional.