RulaOur mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent
Mental Health · Lancaster, California
Excellent
Mental Health · New York, New York
Excellent
Mental Health
Excellent
4,972 approved reviews, newest moderated first
Janice A.
Therapist was easy to talk to right away. I had some anxiety at first, but it disappeared. She asked good questions for clarity and for assessment. I will continue with this Therapist.
Octavio L.
It's hard to find a good person to talk to. Rula had good profiles set up for each provider. I'm very particular about punctuality for appointments. My provider was ready before I was. She was also an amazing listener and by the time we were done I felt like everything just fell off. I don't write reviews often. I'm extremely impressed and looking forward to this process with them. They first step is always the hardest. My provider made it seem like I was missing out.... it was so easy and productive.
David G.
Great therapist The therapist that are provided on Rula are very helpful and knowledgeable. There is a wide range of categories that you can pick from to better help yourself.
Pete Odilly Wild G.
Did expect insurance then didn't, they didn't tell me so I paid a lot. Then doctor was out of town and they did not have a back to refill prescription when doctors out of town. They have bad customer service all third party.
Response from RulaApr 16, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Mady W.
So far, it has been so helpful to me and giving me some guidelines and a lot of things to talk about how to change and work on my life to live. I appreciate Miss Miller my therapist. She is very good at what she does.
Izabella G.
I was able to find a therapist that I feel well matched with and I have gotten a lot of help from them. The site is easy to use and it the experience has been smooth so far.
Faysal J.
We truly believe that we are being discriminated against due to our origin being Middle Eastern. Waited a month for an in-person appointment. Got cancelled 2 hours prior to it. Rescheduled and bang got cancelled again 2 Hours prior to appointment. Rula continues to look for excuses and take evasive measure to explain what is going on. We have had 8-9 different interactions and every time we get a different answer. Still confused about what to do next. Rula and their agents lied and misrepresented the facts, acted on wrong assumptions and to cover it up lied again.
Response from RulaApr 16, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Laura
My first therapist did not work out. My current therapist is competent but not outstanding.